Return specialist
2 miesięcy temu
Return specialist (Logistics)
Your responsibilities
- Minimizing the time of handling goods flows as part of returns and complaints in cooperation with a warehouse service provider.
- Ensuring the proper functioning of the returns warehouse.
- Daily allocation and planning of work to timely complete assigned tasks.
- Compliance with company regulations and procedures regarding returns and complaints processes.
- Speeding up the time to use returns.
- Closing the return and complaint handling.
- Identifying opportunities for process improvement, waste removal, and cost reduction.
- Evaluating and prioritizing potential improvements based on gains and required effort.
- Defining new and optimizing current KPIs (Key Performance Indicators).
- Participation in regular and/or ad hoc calls with Stakeholders if needed.
- Ensuring good cooperation with Internal and External Stakeholders.
- Verification and updating Desktop Procedures (DTPs) & Process Maps.
- Taking action according to the assigned tasks and reports.
Our requirements
- University degree in Logistics or Business Administration would be an asset.
- Minimum 2-3 years of work experience in an international company, preferably in Supply Chain Management.
- Ability to work on a variety of topics to support work across the different teams.
- Ability to work independently with little supervision.
- Good Excel skills, and knowledge of other tools (Power BI, JIRA, PowerPoint) will be an asset.
- Good working knowledge in SAP.
- Fluent written and spoken English.
- Strong communication skills, skilled in stakeholder management and building relationships.
Aplikuj
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