Team Leader with French

6 miesięcy temu


Kraków, Polska Capita Pełny etat

Description

:

What you'll be doing:

Important individual tasks

Driving the quality and quantity of outputs from all assigned customer associates

Ensuring customer associates develop the required specialist knowledge, communication requirements and process knowledge to deliver the best results. 

Control of deployment times (e.g. duty roster, breaks)

Productivity: target achievement regarding operational, project-specific key figures 

Leadership of the customer associates

Leading the customer associates via meetings and follow up sessions on corresponding target agreements regarding the quality and quantity of work and work behaviour.

Performance management and maintaining adherence to required standards, processes, and workflows

Follow-up and control of quality assurance

Conducting employee reviews

Project-related tasks

Maintaining project documentation and the associated tools

Planning and follow-up (reviews) of training courses for customer associates

Organising and implementation of team meetings and briefings

Preparing of required reports and presentations

Skills you need to succeed:

German or French C1+ level is a must

English B2/C1

Customer-oriented thinking and attitude

Exellent organizational and communication skills

Very good analytical and critical thinking 

Service-oriented, appreciative, and respectful attitude 

Good understanding of reltionships and strong relations building skills

Experience in a position of responsibility (Deputy Team Leader / Supervisor role)

Avaiabiity for 4 weeks of training abroad

What's in it for you:

Mental health helpline - a free platform for psychological, psychotherapeutic and coaching support

An extra day off for voluntary activities close to your heart

Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Opportunity to become one of the Internal Trainers

A multinational environment with strong ties to UK business culture

LuxMed medical healthcare and Generali group insurance

Multisport Plus / Classic or MultiKafeteriabenefitsystems

A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)

Location:

Krakow

,

Poland

Time Type:

Contract Type:

Fixed Term (Fixed Term)

  • Kraków, Lesser Poland Randstad Polska Pełny etat

    AR Team Leader Job DescriptionWe are seeking a highly motivated and experienced Accounts Receivable (AR) Team Leader to oversee and lead a dynamic cash collection team in a fast-paced, international environment.This role requires a results-oriented leader with a passion for optimizing AR processes, ensuring timely and accurate cash flow management, and...

  • Team Leader with German

    4 tygodni temu


    Kraków, Lesser Poland Capita Pełny etat

    About the PositionThe Team Leader with German will be responsible for leading a team of customer associates in delivering high-quality outputs and ensuring the development of specialist knowledge, communication requirements, and process knowledge. The role requires controlling deployment times, productivity, and quality assurance, as well as leading customer...


  • Kraków, Polska Randstad Polska Pełny etat

    Join Our Global Team as an AR Team Leader – Drive Excellence in Cash Collection!Together with our international client we are seeking a highly motivated and experienced Accounts Receivable (AR) Team Leader to oversee and lead dynamic cash collection team.In this role, you will play a critical part in ensuring timely and accurate cash flow management, while...

  • AR Team Leader with Dutch

    2 miesięcy temu


    Kraków, Polska Randstad Polska Pełny etat

    Join Our Global Team as an AR Team Leader – Drive Excellence in Cash Collection!Together with our international client we are seeking a highly motivated and experienced Accounts Receivable (AR) Team Leader to oversee and lead dynamic cash collection team.In this role, you will play a critical part in ensuring timely and accurate cash flow management, while...


  • Kraków, Polska Majorel Poland Global Pełny etat

    Team Leader with German Language at Majorel/Teleperformance | softgarden View job here Team Leader with German Language Full Time ...


  • Kraków, Polska Majorel Poland Global Pełny etat

    Team Leader with Nordic Language at Majorel/Teleperformance | softgarden View job here Team Leader with Nordic Language Full Time ...


  • Kraków, Lesser Poland Capita Pełny etat

    Job OverviewThis exciting opportunity is available for a Senior Team Coordinator to join our Capita team in Krakow, Poland.About the RoleWe are seeking an experienced professional with strong leadership skills and proficiency in French to take on this key position. As a Senior Team Coordinator, you will be responsible for overseeing the quality and quantity...


  • Kraków, Lesser Poland Randstad Polska Pełny etat

    Job DescriptionWe are seeking a highly motivated and experienced AR Team Leader to oversee and lead our dynamic cash collection team.In this role, you will play a critical part in ensuring timely and accurate cash flow management, while leading a dedicated team to achieve key financial goals.The ideal candidate will be a results-oriented leader with a...


  • Kraków, Polska L.M. Group Poland Pełny etat

    Junior Accountant with French L.M. Group Poland to agencja rekrutacyjna, która od lat pomaga kandydatom znaleźć zatrudnienie na terenie całego kraju, odpowiadające ich kwalifikacjom...


  • Kraków, Polska HAYS Pełny etat

    Purchasing Team Leader with GermanKrakówNR REF.: 1185571Responsibilities: Professional and disciplinary management of ~15 employees Recruitment of team, capacity management and personnel deployment planning Month-end closing preparations and goods receipt posting as well as procurement management Within the area of responsibility, ensuring that order...


  • Kraków, Lesser Poland Capita Pełny etat

    Job Description:We are seeking an experienced team leader to join our team in Krakow, Poland. As a key member of our organization, you will be responsible for leading a team of customer associates and ensuring they have the necessary skills and knowledge to deliver high-quality results.Responsibilities:Drive the quality and quantity of outputs from all...

  • Clearance Broker with French

    4 miesięcy temu


    Kraków, Polska HAYS Pełny etat

    Clearance Broker with FrenchKrakówNR REF.: 1188136Federal Express Corporation (FedEx Express) is the world39s largest express transportation company. FedEx Express39 global transportation network ensures fast, reliable delivery of documents, packages, and shipments around the world.As a Clearance Broker with French, you will be responsible for: Maintaining...

  • Payroll Team Leader

    2 tygodni temu


    Kraków, Polska Ibm Polska Sp. z o.o. Pełny etat

    Payroll Team Leader21294727Obowiązki Build and lead a high-performing payroll team through effective recruitment, development, and performance management. Drive team performance by setting clear objectives and tracking key performance indicators. Foster a collaborative and supportive team culture through regular communication and mentorship....


  • Kraków, Lesser Poland Aon Pełny etat

    Aon is a leading global professional services firm that empowers clients to shape their futures and realize their potential. We are seeking a skilled Technical Accounting Specialist to join our team in Cracow, Poland.As a Technical Accounting Specialist, you will play a critical role in facilitating finance activities, ensuring the accuracy of data, and...

  • HR Support Team Leader

    3 miesięcy temu


    Kraków, Polska Grafton Recruitment Sp. z o.o. Pełny etat

    Our client, a major and fast-expanding international company operating all over the world, is looking for an experienced candidate for the HR Support Team Leader role. Your responsibilities: Effective management of a team operating in HR support Organizing of the team's work Identifying emerging challenges and supporting their solution Actively motivating...

  • Financial Crime Team Leader

    2 miesięcy temu


    Kraków, Polska ZEN.COM Pełny etat

    Are you looking for an opportunity to work in rapidly growing startup that does meaningful work? Or maybe you’re tired of the mundane cubicle jobs and want to join a friendly, passionate team with limitless potential? If so, we may be the business for you!We are looking for Financial Crime Team Leader to work close our Financial Crime Operations...


  • Kraków, Lesser Poland Grafton Pełny etat

    Job Title: Buyer with French Language SkillsWe are seeking an experienced Buyer with French language skills to join our team at Grafton Recruitment.Job Summary:The successful candidate will be responsible for verifying internal clients' needs, searching for suitable products and services, and cooperating with other branches.Key Responsibilities:Verify...

  • RtR Team Leader

    4 tygodni temu


    Kraków, Polska IAG GBS Pełny etat

    Job DescriptionManaging the RtR processes within area of responsibility and proper execution through the SLA/KPIsPeople management of the RtR team within area of responsibilityUser (team) training for processes and systems as requiredGoverning RtR applications user accessAttending Governance Meetings as required/delegated by the Global Process OwnerCarring...


  • Kraków, Lesser Poland Computacenter Pełny etat

    Job Title: Senior Technical Support Specialist with French Language SkillsWe are seeking an experienced and skilled technical support specialist to join our team in Krakow. The successful candidate will be responsible for providing exceptional customer service to clients via telephone, chat, and email.About the Role:Providing technical support and resolving...


  • Kraków, Lesser Poland Mondial Relay Pełny etat

    About the RoleAs a High-Performance Java Developer with French, you will be part of our innovative team that designs and implements high-quality software solutions using state-of-the-art methods and technologies. You will work closely with our cross-functional team to develop scalable and efficient distributed systems, leveraging your expertise in Java,...