Investor Services Supervisor

1 miesiąc temu


Kraków, Polska HedgeServ Pełny etat

HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise.

HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia.

The AML Team is responsible for the oversight and support of the Investor Services Financial Crime prevention activities, in particular Anti-Money Laundering, Counter Terrorist Financing and Financial Sanctions compliance (AML-CTF and FS).

As an AML Subject Matter Expert, the AML Team Supervisor will provide support and assistance to the AML Team Directors in the management of the team and oversight of adherence to HedgeServ Financial Crime policies and procedures, and the promotion of best practice and operational efficiencies within the Investor Services department.

Duties and Responsibilities:

Completing reviews of Customer Due Diligence (CDD) documentation and information relating to investors and their beneficial owners.Reviewing and assisting Investor Services personnel in complex cases.Name Screening alert investigation.Assisting in the Ongoing Monitoring and Suspicion Reporting process, and, where appropriate, assisting in the preparation and submission of reports to Senior Management.Assisting in the CDD review and remediation of CDD for investors in transitioned Funds.Assisting in the process of file reviews and ongoing refreshing of CDD documentation and information by the Investor Services department. Assisting in periodic testing of third-party relationships.Assisting in delivery of training on relevant components of the AML-CTF program to the Investor Services department.Assisting in the ongoing review and development of the Investor Services Financial Crime policies, procedures and processes to ensure that they are effective and efficient.

The successful candidate should have:

University degree and/or professional/post-graduate qualification required.Minimum of 3 years’ experience within a compliance/AML role in the financial services industry, preferably within fund administration or fund management.Strong background in European AML legislation, with experience of Cayman and US AML regulations advantageous.Familiarity with a broad spectrum of investor types and legal structures.Familiarity with enhanced due diligence on PEPs and high-risk investors.Ability to communicate effectively in English, both verbally and in writing.Strong problem-solving skills and be a critical thinker.Strong investigative skillsExcellent organizational skills.Ability to show initiative and react quickly to changes in priorities.Ability to work independently as well as in a team.Excellent attention to detail and accuracy when completing time sensitive tasks.

What we offer:

Premium Health Insurance

Life Insurance

Sports Club Membership

My Benefit – Cafeteria System

Competitive Salary

Active Sports and Social Committee

Professional environment with great development opportunities

Training and development in a wide variety of areas to ensure staff are constantly developing and progressing their skills

Tuition policy with study leave and generous payment of all related fees



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