Credit and Collections Analyst with Italian
1 tydzień temu
Your responsibilities
Customer account management, including initiation of proactive collection activities, ensuring on-time payments, and resolution of delinquent accounts
Credit management activities for a portfolio of customers, ensuring on-time payment from customers
Investigation, analysis, escalation and resolution of customer Accounts Receivable issues
Direct customer contact (phone, e-mail, meetings, etc.)
Maintaining customer relationships, setting and achieving past due reduction goals
Escalation of issues to Customer Financial Services leadership, sales, etc.
Customer dispute resolution/ follow up - interaction with sales and other departments within the company
Monitor and adjust customer credit limits within company policy and process
Miscellaneous manual postings (invoices, credit notes, account clearings, etc.)
Monthly reports and accounts reconciliations
Our requirements
Very good written and spoken English
Very good written and spoken Italian
Previous experience in Accounts Receivable department or similar is a plus
Ability to set priorities and organize work independently under imposed deadlines and to accomplish assigned objectives
Advanced Microsoft Excel skills
Proactive and professional attitude
Strong analytical skills
Attention to details
Team player
SAP knowledge would be an asset
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