Telesales Specialist

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As Telesales Specialist you will be responsible for selling Alcon products or services across the Poland region. Activities include intake/system entry, triage and all related customer communications such as follow up and final responses. 

I n this role, a typical day will involve the following :

Active selling products/services primarily through phone and emails to achieve predetermined sales quota Focuses on developing long term customer relationships. Sales are typically achieved through assigned accounts and qualified leads Assesses customers’ needs and presents the features and benefits of product/service offerings to existing/new customers Engage in contract renewals, price negotiation, and volume discounts for customer retention and continued business

WHAT YOU’LL BRING TO ALCON:

Education: Bachelor Degree Good command of English and fluent Polish Preferred: experience within Medical Device industry 3 years of experience in Sales and/or Call Center area Proficiency with SAP and Salesforce - nice to have

HOW CAN YOU THRIVE AT ALCON?

Opportunity to work on best in class technology platforms Become the Champion introducing best practices and Agile approach to the involved team Be part of the team driving projects and initiatives across the globe Opportunity to work in a high paced agile environment Work with people who are passionate of delivering outcomes and a culture of simplification and ownership Possibility to influence the design of the solution responding to business needs to enhance customer experience Collaboration and frequent direct interactions with business stakeholders Truly international environment and daily interactions with colleagues from all over the world Flexible hours and hybrid work possibilities (4 days in office x 1 day from home) Brand new office in Marynarska 15, Warsaw, with a lot of facilities inside 

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