PCI Support Analyst with Spanish
3 dni temu
Description
Support Analyst with Spanish & English
Location:Warsaw, Poland
We are currently recruiting passionate, motivated, and enthusiastic Spanish & English-speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels.
About VikingCloud
VikingCloud provides end-to-end security and compliance solutions to businesses throughout the world, offering the latest cloud-based solutions to secure networks and maintain compliance. Almost 5 million businesses use its award-winning platform, and the company maintains partnerships with many of the world’s leading acquirers and payment service providers. VikingCloud also works with the world’s largest brands helping them proactively mitigate evolving cyber threats and business risk. VikingCloud’ s Asgard Platform processes billions of security events daily, providing real-time intelligence access to an organization’s cyber risk landscape. Headquartered in Dublin, Ireland, with operations in the United States, Australia, India, Philippines, Poland, Sweden, South Africa and the United Kingdom, VikingCloud has clients in more than 100 countries and a global team of more than 1,000.
This position
The Compliance Support Team provides world-class customer service for all their clients. To adhere to this commitment, we deliver prompt and courteous responses along with detailed customer support that is easily digestible to solve customer issues on the first contact. The Compliance Support Team’s in-depth PCI knowledge blended with a customer-first and empathetic approach, ensures customer expectations are exceeded on every interaction.
About PCI Compliance Processing:Whether you have a large corporation that spans the globe or a small company that serves your local community, maintaining compliance with the Payment Card Industry Data Security Standard (PCI DSS) is a must for all merchants who accept credit cards.
Cybercriminals are targeting payment card information because it's a high-value target, so the PCI DSS was put in place to help reduce risk to your business and protect the customers you serve. Just as you lock the doors of your business each night to protect your physical assets, you need to lock the doors to your company's network to protect your digital assets.
Responsibilities
Responding to all customer service requirements, agreed with telephone service To aim to resolve all queries on a first-call resolution basis Customers Engagement and Experience Ability to interact with customers on a personal level Communicate clearly and effectively during all calls Provide exceptional customer experiences at every customer touchpoint
Qualifications
You have a great level of English(minimum B2/C1)as well as minimum secondary education Excellent communication skills in English inbothverbal and written forms Preferably some previous experience in customer service – ideally in a ContactCenteror perhaps in retail either would be great Ability to work flexible shifts whilst displaying impeccable schedule adherence A team player with a positive outlook and a passion for customer service Strong attention to detail and the ability to multi-task Excellent computing skills Strong decision-making and problem-solving skills Interest in Cyber Security and IT fields is a plusWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, political affiliation or opinion, medical condition, status as a veteran, and/or any other federal, state or local protected class.
Copyright 2023 VikingCloud, inc. Or its affiliates. Strictly confidential
FOLLOW US
-
PCI Support Analyst with Swedish
4 tygodni temu
Warsaw, Polska VikingCloud Pełny etatDescription PCI Support Analyst with Swedish Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English and Swedish- speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud...
-
PCI Support Analyst with German
1 miesiąc temu
Warsaw, Polska VikingCloud Pełny etatDescription PCI Support Analyst with German Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English and German-speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud provides...
-
PCI Support Analyst with French
1 miesiąc temu
Warsaw, Polska VikingCloud Pełny etatDescription PCI Support Analyst with French Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English and French- speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud...
-
PCI Support Analyst
2 tygodni temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst with English Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English-speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud provides end-to-end security...
-
PCI Support Analyst
2 tygodni temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst with English & Polish Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English & Polish-speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud provides...
-
Support Analyst
4 tygodni temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst with English Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English -speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud provides end-to-end...
-
Support Analyst, Bilingual English& French
1 miesiąc temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst, Bilingual English& French Location:Warsaw, Poznan, Poland We are currently recruiting passionate, motivated, and enthusiastic English and French- speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud ...
-
Customer Service Support with Spanish and English
1 miesiąc temu
Warsaw, Polska LeasingTeam Group Pełny etatLeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...
-
AR Analyst
1 miesiąc temu
Warsaw, Polska MMC Corporate Pełny etatMMC is seeking candidates for the following position based in the Warsaw office:AR Analyst (Cash Application) with SpanishWhat can you expect?This role is within the Accounts Receivable (AR) function, with extensive offshore support. You will be a part of energetic and still growing team within MMC's Financial Hub which is a part of the wider finance...
-
AR Analyst with Spanish
3 dni temu
Warsaw, Polska MMC Corporate Pełny etatMMC is seeking candidates for the following position based in the Warsaw office:AR Analyst with Spanish (Cash Application)What can you expect?This role is within the Accounts Receivable (AR) function, with extensive offshore support. You will be a part of energetic and still growing team within MMC's Financial Hub which is a part of the wider finance...
-
Senior Invoice to Cash Analyst with Spanish
1 miesiąc temu
Warsaw, Polska Stryker Pełny etatWhy finance at Stryker?Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications,...
-
Junior AR Analyst with Spanish
2 tygodni temu
Warsaw, Polska MMC Corporate Pełny etatMMC is seeking candidates for the following position:Junior AR Analyst with Spanish (Accounting Adventure internship)Join our unique program crafted exclusively for graduates and final year students and embark on your professional journey at Marsh McLennan, the worldâs leading professional services firm in the areas of risk, strategy and people.At the...
-
Support Analyst with ServiceNow
1 miesiąc temu
Warsaw, Polska L.M. GROUP POLAND Sp. z o.o. Pełny etatWe are an international recruitment agency founded in 1987, present in Poland since 2014. We specialize in recruiting for permanent and temporary positions. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for Support Analyst with Spring for one of our globally-reaching clients. ...
-
Finance Intern with Spanish
1 miesiąc temu
Warsaw, Polska Zoetis Pełny etatFinance Intern with Spanish As a Zoetis Intern, you will have the opportunity to join Accounts Receivable department. After gaining the necessary skills and experience, the intern will be a natural candidate for a future permanent position in Zoetis Finance SSC. Responsibilities: Enhance your experience in finance department by supporting daily...
-
Junior Analyst with Portuguese or Spanish
4 tygodni temu
Warsaw, Polska Mercer Pełny etatMercer is seeking candidates for the following position based in the Warsaw office:Junior Analyst with Portuguese or SpanishAnalytical Solutions Team (AST) is responsible for preparing customized statistical reports for Mercer clients ensuring the required standards of quality and timeliness. The team supports Mercer clients and consultants across Europe,...
-
Operations Specialist with Spanish
1 miesiąc temu
Warsaw, Polska Marsh Pełny etatOur European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office: Operations Specialist with Spanish What can you expect?EBSC has taken over operations from Marsh Europe in order to let our colleagues focus directly on clients. In our daily work, we strive for efficiency, high quality and...
-
Intern with French or Spanish
3 dni temu
Warsaw, Polska Marsh Pełny etatOur European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office:Intern with French or SpanishWhat can you expect?EBSC has taken over operations from Marsh Europe in order to let our colleagues focus directly on clients. In our daily work, we strive for efficiency, high quality and outstanding results...
-
Contracts Specialist
4 tygodni temu
Warsaw, Polska MicroStrategy Incorporated Pełny etatJob Description We are seeking a talented individual who is fluent in Spanish and English to join our accomplished team of Contracts Specialists serving as a key contributor in drafting and negotiating commercial contracts and supporting general corporate legal matters. Fluency in other European languages is a plus. In this role, the individual will need...
-
Warsaw, Polska Foundever Pełny etatCustomer Service Professional with Spanish and English Req ID#: 386387 Warsaw, Poland, PL Job Description: About Us Join our team at Foundever! Customer Service Specialist with Spanish and English Location: WarsawYour daily tasks:✅ Providing the highest level of customer service (Chat/E-mail/Phone); ✅ Answering incoming calls and meeting...
-
Contracts Specialist
4 tygodni temu
Warsaw, Polska MicroStrategy Poland Pełny etatJob DescriptionAt MicroStrategy, we are passionate about creating powerful, disruptive technologies that transform how companies do business. Innovative products and ultimately our success are rooted in one driving force-our people. Our casual and flexible environment encourages creativity and collaboration, so you'll have the opportunity to initiate and...