IT Application Support – M/F/DPermanent contractWarsaw, Poland

1 miesiąc temu

Warsaw, Polska Société Générale Assurances Pełny etat

IT Application Support – M/F/D

Permanent contract|Warsaw|IT (Information Technology)

IT Application Support – M/F/D

Warsaw, Poland Permanent contract IT (Information Technology)

Responsibilities

Tasks and responsibilities:

Resolve incidents, problems and requests Analyze the problem and co-ordinate with other teams to fix the issue Own the issue and drive to closure Key exposure to Application and Production support Good Exposure to Upstream and Downstream applications Strive for continuous process improvement in close cooperation with the Feature teams in Paris and Bangalore Create and maintain required documentation/manuals to work towards standardizing processes Keep process & documentation up to date

Profile required

Studies & experience:

Bachelor or master’s degree in Economics/Banking/Finance with a preference for Corporate Banking specialization At least 3 years of experience in a position related to IT Application Support

Language skills:

Proficiency in English French would be a plus

Technical, operational & Soft skills:

Understanding of Support methodologies Proficient knowledge of ITIL Availability Management, Service Continuity Management,Problem management and Change management High analytical skills High interpersonal and communication skills A flexible attitude and adaptable approach Able to work autonomously and use initiative where appropriate Organised and able to prioritise work appropriately

Why join us

Société Générale Poland is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.

WE OFFER:

Work in a pleasant atmosphere Work in an international structure and opportunity for development Attractive remuneration Benefit package including: extensive medical health package with dental care, hybrid work opportunity, meal allowance, holiday fund and many more Employment contract

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