Customer Service Specialist with German
4 tygodni temu
Do you speak German and English? Do you want to gain experience in customer service? This offer is just for you
Together with our international client, we are expanding our teams in Łódź
Check out the details below and let us get to know you better.
what we offer
- employment contract
- multisport card or multicafeteria benefit systems
- remote work model
- private medical care
- group insurance
- a day to volunteer
- opportunity to become Internal Trainers
- Employee Assistance Program
- international work environment
- work-life balance
your tasks
- verifying customer details
- supporting new clients with account setup
- solving challenging requests of customers and always making them feel that they are in good and safe hands
- working closely with other departments to answer even questions and provide the best possible customer service
- collaborating with technical team by sharing customer feedback and proactively helping to continuously improve app
what we expect
- knowledge of German at least B2/C1
- knowledge of English at least B2
- customer oriented attitude
- excellent organizational skills
- good knowledge of Google Suite
- excellent communication skills to feel comfortable when collaborating with several different clients over webchat or email
Please send your CV in English.
Employment agency entry number 47
this job offer is intended for people over 18 years of age
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