Business Analyst

1 miesiąc temu


Warsaw, Polska Andersen Pełny etat

Summary

Andersen, an international IT company, invites an experienced Business Analyst to join its team.

The customer is a luxury travel technology and procurement company with industry-leading booking platforms that enhance the efficiency of travel professionals and maximize their revenue opportunities. The company's network consists of over 47 companies, with annual transactions exceeding $1 billion and a team of 1,680 travel experts. Its ambition is to change the travel industry by providing industry leading tools that will enable the Agents to deeply connect with their clients and spend less time booking and invoicing the services that they deliver.

The project is liaising between the business and the technical teams, translating business and user needs to technical requirements, reviewing both current and new technology, identifying opportunities for system improvements.

Responsibilities

Conducting needs assessments with clients to identify business requirements and translating them into features or "user stories". Determining scope and preparing requirements documents for projects to ensure scope and business requirements are being understood and accepted by stakeholders. Investigating and analyzing problems, business processes, and requirements to recommend appropriate solutions. Providing direction to internal and external users and assisting in effectively and efficiently resolving issues. Working as a team member with other technical staff to ensure connectivity and compatibility between systems. Preparing detailed flow charts and diagrams outlining system capabilities and processes. Documenting system problems and resolutions for future reference. Leading/managing efforts for various components of a technology project.

Requirements

Bachelor's degree in a Business, Information Science, or Computer field. Experience as a Business Analyst for 3+ years. A combination of education and/or suitable working experience. Proactive approach to problems and issues, working ahead of potential "glitches". Skilled in performing structured business analysis on medium to large projects. Skilled in analysis, problem solving, critical thinking and decision making. Understanding of the business and practical needs of users. Skilled in understanding and using standard application development design, report and project management tools. Ability in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to effectively participate in multiple major projects or project roles or lead a variety of project team activities/tasks. Ability to effectively communicate technical concepts to other members of the team both technical and non-technical. Effective written and verbal communication skills as well as presentation skills. Excellent organization, planning and prioritization skills. Superb content development and editing skills. Excellent teamwork and team building skills. English level – from Intermediate+ and above.

Desired skills

Experience in the travel industry is an asset. Work experience in ecommerce preferred.

Reasons to join us

Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects. We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. We welcome specialists from every part of the world. Salaries at Andersen are pegged to the EUR, and our employees are provided with a benefit package and an extensive set of bonuses. We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates. There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Join us


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