Customer Service/Order Management Specialist

1 miesiąc temu

Łódź, Polska Flint Group Polska Sp. z o.o. Pełny etat
  • The daily execution of customer orders in SAP & e-commerce portal, order management & fulfillment
  • Coordination of the entire order delivery process in SAP: master data, pricing, availability, changes, deliveries, incidents
  • Delivery management and daily contact with mother plants & warehouses located in Europe
  • Claim management
  • Management of invoices and credit/debit notes
  • Price maintenance in SAP
  • Timely responding to various queries and ad-hoc requests affiliated with order management, assisting customers in solving problems and incidents
  • Building long-term relations with customers and internal stakeholders

  • Very good knowledge of English and Polish
  • Experience in Customer Service, Order Management, Logistics, Planning / Stock Replenishment or similar areas
  • Ability to work in a fast paced environment
  • Export knowledge and sea container process would be an advantage
  • Team work and problem-solving attitude
  • Knowledge of MS Office
  • Knowledge of SAP will be an asset
  • Very strong communication skills and pro-client attitude

  • Possibility to have real impact on the business
  • Work in dynamically developing company
  • Trainings, knowledge sharing & experience gained by working with experts
  • Stable working conditions based on employment contract
  • Hybrid work system
  • Medical care, sport card, life insurance
  • Modern office located in the Center of Łódź

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