HR Services Advisor with German

4 tygodni temu

Wrocław, Polska 3M Pełny etat

Job Description:

Collaborate with Innovative 3Mers Around the World  

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

The Impact You’ll Make in this Role  

As an  HR Services Advisor with German you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.

Here, you will make an impact by: 

Providing answers and solutions to all incoming queries from all EMEA employees (customer support through phone and case management system)

Investigating and resolving problems and providing solutions which may involve a network of resources

Providing clients with final answers and regularly following up on all escalated queries

Identifying escalation trends and opportunities for process change and/or new solutions

Performing "off-phone" duties, such as, but not limited to: creating job requisitions, checking job requisitions, preparing guides, and documenting electronically.

Your Skills and Expertise  

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications: 

Bachelor’s degree or higher from an accredited institution

Fluent English and German (min. B2 level), both spoken and written

Excellent communication skills, strong interpersonal skills

Previous experience in customer service/client support

Ability to comprehend and execute end-to-end processes.

Additional qualifications that could help you succeed even further in this role include: 

Knowledge of HR systems is an advantage: Workday, SAP, Salesforce, or other HR Systems

Seeking a meticulous and precise candidate with a keen eye for detail.

Supporting Your Well-being  

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Work Your Way

Private medical care

Life insurance

Retirement scheme

Multisport card

Opportunity to work globally as part of an international organization

Work in a respectful, inclusive and friendly environment with open door policy

Professional training and onboarding package

Supporting your professional development, possibility to gain certifications/co-founding studies

Supporting your work-life balance through being a part of community groups, CSR actions, volunteering

Internal integration events

Holiday Bonus

Resources for You

For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at If you have further questions please reach out to Max (our AI Virtual Assistant) via our Career Page. 

Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. Our global Work Your Way initiative gives our employees flexibility in where and how their work can be performed, subject at all times to any location-specific rules and policies that may be in place from time to time (more information on such rules/policies can be provided upon request from the relevant in-location HR).

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