Design - Hardware Engineer

6 miesięcy temu

Poznań, Polska EOS IT Solutions Pełny etat

WHO WE ARE:
 EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU'LL DO:

  • Coordinate with Product Teams to drive the product roadmap with new innovations.
  • Supports Product Team in production & implementation of Workplace/Comms products.
  • New Feature Requests – Experimentation, Testing, Roll Out, Hand Over to Service Teams. System Upgrades – Guiding On-the-ground facilities Team on enabling actions. Provide L3 Support for any major product related issues.
  • Documentation on solutions / build/upkeep of existing KB articles, Run Books.
  • Has extensive experience in IOT and AV.
  • Oversee the provisioning / deployment of solutions. Provide technical consultation as needed throughout a project deployment.
  • Ensures implementations are standard, operationally scalable and aligned to service strategy & direction.
  • Ensures project processes are standard, scalable, transparent, relevant, communicated, and documented.

WHAT YOU'LL NEED TO SUCCEED:

  • Technically experienced IT professional – minimum of 8 years of experience with demonstrable technical background related to engineering and technical project delivery.
  • Proven ability to manage, influence, and negotiate with stakeholders (Both internal and Vendors).
  • Broad experience of technical problem solving and consulting.
  • Proven ability to analyze data to identify trends for the purposes of both cost reduction and service improvement.
  • Technical experience in Azure, Digital Signage, SQL Databases, Networks, Firewalls is a plus.
  • This requires a solid base in computing or engineering as hands-on technical work will be required.

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