Hardware Systems Design Engineer
3 tygodni temu
WHO WE ARE
EOS IT Solutions is a Global Technology and Logistics company that provides Collaboration and Business IT Support services to industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Our top priorities are customer satisfaction, superior quality of service, and investing in our partners and employees.
WHAT YOU'LL DO:
- Coordinate with Product Teams to drive the product roadmap with new innovations.
- Support the Product Team in production & implementation of Workplace/Comms products.
- New Feature Requests – Experimentation, Testing, Roll Out, Hand Over to Service Teams. System Upgrades – Guiding On-the-ground facilities Team on enabling actions. Provide L3 Support for any major product related issues.
- Document solutions / build/upkeep of existing KB articles, Run Books.
- Have extensive experience in IOT and AV.
- Oversee the provisioning / deployment of solutions. Provide technical consultation as needed throughout a project deployment.
- Ensure implementations are standard, operationally scalable and aligned to service strategy & direction.
- Ensure project processes are standard, scalable, transparent, relevant, communicated, and documented.
WHAT YOU'LL NEED TO SUCCEED:
- Technically experienced IT professional – minimum of 8 years of experience with demonstrable technical background related to engineering and technical project delivery.
- Proven ability to manage, influence, and negotiate with stakeholders (Both internal and Vendors).
- Broad experience of technical problem solving and consulting.
- Proven ability to analyze data to identify trends for the purposes of both cost reduction and service improvement.
- Technical experience in Azure, Digital Signage, SQL Databases, Networks, Firewalls is a plus.
- This requires a solid base in computing or engineering as hands-on technical work will be required.
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