Field Service Engineer

4 tygodni temu


Poznań, Greater Poland Loma Systems Pełny etat

About the Role

We are seeking a highly skilled Field Service Engineer to join our team in Poland. As a Field Service Engineer, you will be responsible for providing high-quality technical support to our customers in the field.

Key Responsibilities

  • Carry out repairs, on-site commissioning, service, and calibration of customer's inline inspection equipment.
  • Perform upgrades and refurbishments on customer sites.
  • Handle on-site customer queries in a fair and courteous manner.
  • Adapt to various environments and comply with local clients' health and safety regulations.
  • Complete all necessary paperwork accurately and on a timely basis.
  • Cooperate by working overtime as and when required.
  • Participate in the on-call standby rota system.
  • Continuously improve product knowledge and provide technical support via phone and email.

Requirements

  • Good technical electrical/electronics skills with a relevant qualification.
  • Experience in a field service role and familiarity with customer service aspects.
  • Good PC literacy and organizational skills.
  • Methodical approach to problem-solving and a full driving license.
  • Excellent customer service skills and flexibility to work overtime.
  • A role model of Loma's behaviors.

About Loma Systems

Loma Systems is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. We have over 50 years of experience developing and installing equipment that ensures products leave the factory contamination-free and safe for consumers.

Our culture is hands-on, and every individual is encouraged to take the initiative to get things done. We offer a personalized experience to each employee, while providing career progression and stability from working for a larger organization.

We leverage the 80:20 principle in everything we do, being serious about our goals and agile in our nature. Our culture is friendly and positive, and we welcome proactive individuals who want to make an impact.


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