Customer Service and Logistics Lead

7 dni temu


Poznań, Greater Poland 9605 GSK Services Sp z o.o. Pełny etat
Job Description:

We are seeking an experienced Customer Service and Logistics Lead to join our team at 9605 GSK Services Sp z o.o. in CIS-DNP markets. The successful candidate will be responsible for managing customer service and logistics activities, ensuring timely delivery of products, and maintaining strong relationships with customers.

Key Responsibilities:
  • Manage customer service and logistics teams to ensure high-quality service delivery.
  • Develop and implement process improvements to increase efficiency and reduce costs.
  • Collaborate with cross-functional teams to ensure alignment and effective communication.
  • Manage inventory levels and maintain accurate records.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements:
  • Master's degree in Supply Chain, Business, or related field.
  • Minimum 5 years of experience in customer service and logistics, preferably in a multinational pharmaceutical or FMCG company.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Fluent written and spoken English is a must, and Russian (preferred).
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to the latest technology and tools.


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