Legal Billing Support Analyst
2 tygodni temu
Join the Global Supplier Services (GSS) Legal Billing Support Payment Operations team which consists of the Legal Billing Support (“LBS”) Invoice Audit functions and US Litigation Settlements review.
As a Legal Billing Support Analyst in the Legal Billing Support Payment Operations team, you will work for LBS team and the primary objectives are the accurate and prompt payment of legal invoices and providing issue resolution and process support to internal users (attorneys/paralegals/assistants) and external users (law firms/vendors).
Your support will extend to the Europe, Middle East and Africa (EMEA), United States, Latin America (LATAM), Asia-Pacific (APAC), and North America (NAMER) based communities, and you will work towards streamlining and improving current processes for local professionals. You will also collaborate closely with internal teams such as Corporate Accounts Payable (CAP), Tax, and EMEA Investment Banking Client Billing, along with other Legal support teams to ensure prompt and accurate resolution.
Job responsibilities
Monitors mailboxes and OCE (Outside Counsel Engagement) inquiry tool and responding to queries received from internal departments, external law; firms Coordinates VAT issues with the JPMC regions tax team and resolving issues where invoices are not fully processed by the system and require intervention Processes PDF/manual invoices received from law firm into Passport Provides proactively advice to external law firms on resolving billing issues Partners with LVM (Legal Vendor Maintenance) with vendor maintenance, new supplier set-ups and activations/deactivations of current suppliers Provides recommendations on system and process changes to improve invoice processing Creates metrics reporting and PowerPoint presentations Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
Degree or significant previous equivalent work experience is preferred Excellent computer navigation skills, ability to maneuver through multiple systems, Passport for electronic billing systems or equivalent system in the industry and SAP Invoice processing, review, approval and quality assurance Clear communication skills, both written and verbal Ability to work in complex environments with a diverse range of stakeholders within JPMC Business Community and outside legal vendors and address inquiries through shared mailboxesYou will work in hybrid model: 3 days in the office, 2 days from home.
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