Application Support Engineer

7 miesięcy temu

Warsaw, Polska PAYBACK Pełny etat

The Application Support Engineer will work in a team environment with operations and development colleagues to ensure application operations for PAYBACK Italy, Mexico, Austria and Poland.

Your responsibilities:

This role serves the organization in the following capacity: 2nd level operation, and closely working with development teams supporting DevOps culture / SRE environment Interface with external service providers, partners, business partners and sponsors ensuring consistent service delivery across the platform Incident, Problem and Change Management Monitoring and troubleshooting using automated tools to analyze performance issues / incidents Working with web (Apache / Tomcat), application servers (Weblogic) and Oracle in the backend using Linux platform Support of automated Deployments, as well as detection of production issues using proactive alerts, Visualizing server health etc. Ready to work in ON CALL model

Your Profile:

3 years of operations experience in application support team, with emphasis on monitoring, incident, problem, and change management procedures following ITL processes 2nd level operation, experience in supporting / trouble shooting web (Apache / Tomcat), application servers (Weblogic), Oracle as database, understanding of XML, JSON, Web Services technologies Solid knowledge of Linux system with scripting skills e.g. Python, Bash Experience with alerting and monitoring tools Strong ability to communicate clearly with Business Partners, Leadership, non-technical end users, Technical SMEs and vendors

What about?

Employment contract? Of course. With us you do not have to worry about stable employment. Benefits? We have them Among other: corporate incentive program, sport card, private medical care. Working in a hybrid model? Of course You work with us 2 days a week from the office, 3 days a week from home. ‎Flexible working hours? Sounds great We start working between 8 to 10. Work wherever you want? In PAYBACK you have the opportunity. Working 100% remotely, also from European countries for 10 days a year. Trainings? Of course. We provide training to develop hard and soft skills. Convenient location? Sure We invite you to our new office at Rondo Daszyńskiego, but we are currently also working remotely. Dress code? We definitely say no. There are no rigid dress code rules in our company, sneakers are more than welcome. Friendly atmosphere at work? Yes In PAYBACK, people are the most important asset‎. ‎Something is missing? Open communication is our priority, so dare to ask‎ Don't wait send your cv

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