Sr. IT Support Engineer II
7 miesięcy temu
Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOUBox IT End User Services' primary role is to provide technical services and support to all employees world-wide. We provide major services such as: desktop and audio video support, new hire on-boarding, advanced application configuration and event support. Our vision is to deliver end user solutions, capabilities and experiences that bring out the ultimate potential of every employee. Our team values: Be passionate to deliver great service, pursue growth and development, and build a positive team spirit.
The Senior IT Support Engineer will join a global team comprised of the most talented IT professionals in the industry. As a Senior Support Engineer, you will manage and resolve an array of mobile, desktop, audio/video, network, and telecommunications issues, ensuring that our employees remain as productive as possible. You must be agile enough to adapt to the rapid growth and change of our business, but also disciplined enough to deal with complex challenges, processes, and people. Your role will involve coaching and mentoring your peers, leading cross-functional projects, and driving end-user technology decisions that will impact Boxers around the world.
WHAT YOU'LL DO Troubleshooting and support for all IT end user issues: mobile, desktop, audio/video, peripherals, etc.Procurement, asset and inventory management for all IT hardware and softwareCross-departmental collaboration with teams like Facilities, Sales, and EngineeringManaging IT communication between headquarters and remote officePerform system imaging, application configurations, and security policy enforcementsDaily onsite office support WHO YOU ARE 5+ years of working experience in an IT Support roleWorking knowledge of Windows and OSX operating systemsWorking knowledge of Lenovo and Apple hardwareKnowledge of networking conceptsLead complex initiatives to scale and transform the business Comprehensive understanding of networking (Network certification a plus)Working knowledge with voice and video conferencing solutions (Zoom, RingCentral a plus)Demonstrate that you continue to keep your knowledge and skills up to date (desired)High energy and passion for your work and achievementsExcel at everything you put your heart and mind toWillingness to go above and beyondExcellent verbal and written communication skills Excellent teamwork skillsTechnical certification in desktop operating systems (Mac certification a plus)Experience leading large, complex enterprise initiatives on a global scale (PMP certification a plus)Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office 5 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITYWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. For details on how we protect your information when you apply, please see our .For more details on how Box Poland protects your information, please see our . #LI-KS2-
Application Support Engineer
3 tygodni temu
Warsaw, Polska IT Performance Pełny etatPoszukujemy kandydatów na stanowisko Application Support Engineer. Praca jest dedykowana dla międzynarodowej firmy z obszaru technologii płatniczych.ObowiązkiWsparcie aplikacji w środowisku produkcyjnymRozwiązywanie problemów produkcyjnych poprzez przeglądanie logów na wielu warstwachPrzeprowadzanie analizy przyczyn źródłowych, rozwiązywanie...
-
Application/System Support Engineer
6 miesięcy temu
Warsaw, Polska IT Performance Pełny etatPoszukujemy kandydatów na stanowisko Application/System Support Engineer. Praca jest dedykowana dla międzynarodowej firmy z obszaru technologii płatniczych.ObowiązkiRozwiązywanie problemów i incydentówPrzeprowadzanie analizy przyczyn źródłowychBadanie błędów związanych z transakcjamiDebugowanieWspółpracowanie z zespołem w celu doprowadzenia...
-
Junior IT Support
7 miesięcy temu
Warsaw, Polska ING Pełny etatWe are looking for you, if you: have a base knowledge in: Windows 10, Windows 11, MacOS & hardware, have base knowledge of computer networks, GPO, Active Directory, DNS, DHCP, File Server, are focused on a business customer needs, have creative approach to problem solving, have ability to multi-task, are engaged, open-minded and communicative. ...
-
Junior Application/System Support Engineer
6 miesięcy temu
Warsaw, Polska IT Performance Pełny etatPoszukujemy kandydatów na stanowisko Junior Application/System Support Engineer. Praca jest dedykowana dla międzynarodowej firmy z obszaru technologii płatniczych.ObowiązkiRozwiązywanie problemów i incydentówPrzeprowadzanie analizy przyczyn źródłowychBadanie błędów związanych z transakcjamiDebugowanieWspółpracowanie z zespołem w celu...
-
Support Engineer
2 miesięcy temu
Warsaw, Polska b2bnetwork Pełny etatOpis roli: Jako Support Engineer, będziesz odpowiedzialny za obsługę wniosków usługowych w systemie ServiceNow oraz aktualizację bazy majątkowej banku. Twoim zadaniem będzie współpraca przy wyjaśnianiu niezgodności w przypisaniu sprzętu IT, kontakt z pracownikami banku oraz analiza przemieszczeń sprzętu. W ramach swojego stanowiska będziesz...
-
IT Solutions Engineer
6 miesięcy temu
Warsaw, Polska IT Solution Factor Pełny etatKogo szukamy?Pasjonata technologii: serwery x86, RISC, macierze dyskowe, LAN, SAN. Twój zakres obowiązkówDiagnozowanie i naprawa zgłoszeń od Klientów – serwis wyjazdowy Udzielanie informacji i konsultacji KlientomRealizacja przeglądów zerowych i cyklicznychUdział w nowych wdrożeniach u Klientów w ramach posiadanych...
-
Senior Technical Support Engineer
3 miesięcy temu
Warsaw, Polska SAS Pełny etatSenior Technical Support Engineer Job Locations PL-Warsaw | CN | IN | KR-Seoul | ES | IT | BE-Tervuren | BE | SG-Singapore | AU-Sydney | CZ-Prague | ... Requisition ID 20060640 Job Category Technical Support Travel Requirements None Senior Technical Support Software Engineer - Hybrid Nice to meet you! We’re a leader in data and AI. Through...
-
Technical Support Engineer AdTech
4 tygodni temu
Warsaw, Polska Sigma Software Pełny etatWe are looking for a Technical Support Engineer to join our team. The Technical Support Engineer will be responsible for the Customer platforms’ availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. You will be part of a dynamic team with a balanced mix of software and technology...
-
Senior IT Solutions Engineer
4 miesięcy temu
Warsaw, Polska IT Solution Factor Pełny etatKogo szukamy?Pasjonata technologii: serwery x86, RISC, macierze dyskowe, LAN, SAN. Twój zakres obowiązkówDiagnozowanie i naprawa zgłoszeń od Klientów – serwis wyjazdowy Udzielanie informacji i konsultacji KlientomUdział w tworzeniu wycen dla tematów utrzymaniowych i serwisowychTworzenie zestawień i raportów z realizowanych...
-
Senior Data Engineer
5 miesięcy temu
Warsaw, Polska Chabre IT Services Sp. z.o.o Pełny etatWorking as a Senior Data Engineer, you will:Design and develop geospatial data pipelinesIntegrate various data sources to support construction site analyticsTake leading role in defining requirements, data architecture design and planningCollaborate with a team of developers and DevOps to enhance platform capabilitiesMaintain high quality and performance of...
-
IT Support Specialist
4 miesięcy temu
Warsaw, Polska 7R Pełny etatIT Support Specialist w firmie 7R | softgarden View job here IT Support Specialist Pełny etat ...
-
IT Support Specialist
4 miesięcy temu
Warsaw, Polska PandaDoc Pełny etatWe're looking for a friendly, customer-oriented IT Support Specialist to join PandaDoc’s international IT team. This position will enhance on-site support at our Warsaw office in Poland and also assist the rest of the team in supporting our remote user base throughout Poland, Europe, and the United States. In this role, you will: Provide first-line...
-
IT Specialist
2 miesięcy temu
Warsaw, Polska IT Solution Factor Pełny etatKogo szukamy?Aktualnie poszukujemy nowego członka do naszego zespołu Service Desk! Jeśli jesteś pasjonatem technologii, masz umiejętność radzenia sobie z różnymi wyzwaniami oraz doskonałe umiejętności komunikacyjne, to może być świetna okazja dla Ciebie Zależy nam na osobie, która chętnie podejmuje się rozwiązywania problemów, ma...
-
Senior Cloud Support Engineer
3 tygodni temu
Warsaw, Polska MicroStrategy Poland Pełny etatJob DescriptionThe Role: The Senior Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications. Your Focus:Day to day management of the MicroStrategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.Implementation of Customer...
-
IT Support Specialist
7 miesięcy temu
Warsaw, Polska Charger Logistics Pełny etatCharger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.Charger Logistics invests time and support into its employees to provide them with the room to...
-
Location Support Specialist/
4 tygodni temu
Warsaw, Polska H&M Pełny etatJob DescriptionAs a Location Support Specialist/ / IT Support, you will be responsible for handling a wide range of tasks that involve providing hands-on support to end users. This role serves as the on-site extension of the Support Services team, offering technical assistance and troubleshooting.Your Core Responsibilities include but are not limited...
-
Location Support Specialist/
3 tygodni temu
Warsaw, Polska H&M Pełny etatJob DescriptionAs a Location Support Specialist/ / IT Support, you will be responsible for handling a wide range of tasks that involve providing hands-on support to end users. This role serves as the on-site extension of the Support Services team, offering technical assistance and troubleshooting.Your Core Responsibilities include but are not limited...
-
BigData Applications Support Engineer
2 miesięcy temu
Warsaw, Polska Nordea Bank Pełny etatJob ID: 26967 Would you like to work with serious, production-grade BigData workflows? We are now looking for a BigData Applications Support Engineer to support Nordea Bank's applications working in the Hadoop eco-system (Cloudera/AWS). In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is...
-
Location Support Specialist/
2 miesięcy temu
Warsaw, Polska H&M Pełny etatJob DescriptionAs a Location Support Specialist/ / IT Support, you will be responsible for handling a wide range of tasks that involve providing hands-on support to end users. This role serves as the on-site extension of the Support Services team, offering technical assistance and troubleshooting.Your Core Responsibilities include but are not limited...
-
Sr. Procurement Delivery Manager
7 miesięcy temu
Warsaw, Polska Roche Pełny etatThe Position Sr. Procurement Delivery Manager - Digital & Tech Business Platforms for Science & Research IX Roche has defined an exciting 10-year ambition plan, requiring us to adapt and transform to our evolving ecosystem and challenges ahead of us. We have redesigned our Global Procurement (GP) organization to ensure we can succeed in this new...
