Poland and Czech Republic SAP CX Leader

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP is the Leader in providing a seamless Lead to Cash process by integrating ERP with CRM driven by high-end AI capabilities. Beside CRM we want to further grow in the fields of Service, Commerce and Marketing. 

Therefore we are looking for a Senior Sales Expert who will be responsible for the top potential CX Customers in Poland and Czech Republic. This is a unique Opportunity to take over full responsibility for driving CX in two of the major potential CX markets in Eastern Europe. 

You will be supported by a mature and very well experienced Team of Sales- and Solution Advisory experts. 

The primary purpose of the CX Senior / Expert Solution Sales Specialist is to achieve their overall revenue goal by helping companies become relevant in the market and deliver a differentiated customer experience. To achieve this goal, the Senior Solution Sales Executive must create a complete territory business plan that generates their quota in pipeline opportunities.
The CX Senior / Expert Solution Sales Specialist is responsible for identifying and qualifying opportunities, developing and driving strategy for its territory based on the following definitions: Becoming a trusted advisor for Top Accounts selected, installing base Accounts for CX Solutions Adoption and Growth, Business Development through Ecosystem, Marketing & Social Selling. The Senior Solution Sales Executive is expected to be adept at creating and nurturing executive relationships on their own while positioning the SAP executive team. In that capacity:

• Work with the Sales Manager and team to develop and execute programs to drive pipeline & close deals
• We can position and present the CX portfolio to our current or potential customers, identifying the ideal use case to translate the solution into tangible value for our customers.
• Work with the Regional Team to attract target accounts to position our capabilities and develop strategic projects
• Lead Strategic Account Plan sessions for Targeted Customers, identifying Strategic Priorities, Power Map, and action plan for sales execution
• Work with the Ecosystem to open doors, influence and position our Capabilities
• Lead efforts to establish, develop, and expand market share and revenue attainment using a cross-channel strategy: Industry Team, Ecosystem, Digital Sales, Marketing, Media
• Develop new references in the market to continue expanding SAP CX market share
• Execution and discipline based on our Sales Franchise for Success Methodology

Experience & Language requirements

• 8+ years of experience selling business software and/or IT solutions. Ideally, knowledge of CX Solutions
• Experience in the following areas:
  • Sales, Pre-Sales, Services or Solution/Product Management
  • Project management experience, including business process transformation and re-engineering
  • Experience managing complex customer engagements
  • Customer relationship management, sales, and sales team expertise in license, cloud or services domain
  • Commercial experience, incl. developing account management plans and contract negotiations
  • Experience selling to CXOs
  • Proven track record in target achievement

Account & Territory Management

• The CX Senior / Expert Solution Sales Specialist is responsible for sales coverage on his territory, including demand generation activities, account management strategies, and engagement and expansion plans to ensure profitable growth within these customers.
• The CX Senior / Expert Solution Sales Specialist creates and maintains a comprehensive view of assigned accounts or their territory through proactive account planning and aligning customers’ business strategies to product, solution, and partner road mapping.
• CX Senior / Expert Solution Sales Specialists are responsible for defining hunting strategies within their greenfield territories to acquire new accounts or expand our CX portfolio into our installed base.

Building Account Relationships

• Develops trust and deep relationship with customer stakeholders, account key decision makers and executive sponsors by establishing regular cadence of interactions.
• Advocates for and becomes the Voice of the Customer within SAP; understands competitive threats and utilizes proper escalation channels to help customers during times of need.
• Promotes customer community by driving participation in customer events (VIP and LoB-specific sessions, Reference Program, etc.).
• Drives customer references; pushes for reference stories across accounts.

Education:

• Bachelor’s degree
• Multilingual capability is an advantage depending upon region; minimum is local language (Polish) + English
• Proficiency in Microsoft Office: Excel, PowerPoint, Word and Outlook

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 414338  | Work Area: Sales  | Expected Travel: 0 - 50%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.