Group Manager, Product Marketing

7 miesięcy temu

Kraków, Polska Zendesk Pełny etat
Job Description

Group Manager, Product Marketing: Platform, Technical & Security

Role: Group Product Marketing Manager 

Function: Lead the team responsible for Zendesk's technical and security product marketing. This role drives GTM strategy and execution across Zendesk’s portfolio of technical and security platform features & products, managing and supporting a team of individual product marketers responsible for a wide variety of PMM functions including research, messaging and positioning, enablement, and more to achieve the company goals. The role is expected to partner with leaders in product, sales, marketing and other departments on technical and security product initiatives and programs to drive positive impact for customers and the business.

The Group Manager will help hire and manage a team of 3 additional PMMs based in the Krakow area to support the activities below

What you and your team will do:

  • Lead a team of product marketers, driving GTM strategy and execution across multiple security/technical product areas while inspiring the team to drive purpose, impact and value in their work.

  • Develop and maintain a deep understanding of the CX market with respect to security and technical needs, personas, and competitors 

  • Craft and own product narratives that communicate compelling security and technical positioning and messaging in-market

  • Provide team input to uplevel messaging across products/features and coach them on individual product and/or feature-level messaging 

  • Orchestrate marketing and enablement initiatives spanning multiple technical and security product areas.

  • Orchestrate technical and security release marketing efforts, leading and supporting the team in the end-to-end process from roadmap updates to launch announcements and events

  • Represent technical and security PMM in cross-functional initiatives, driving alignment with leaders in Product, Marketing, Sales, Success, Analyst and other teams   

  • Demonstrate, and coach team to develop, strong and clear presentation skills, preparing them for presentations to Zendesk leaders, GTM team audiences, and customers

  • Coach team to develop materials supporting customer-facing assets and interactions  (e.g. sales pitch decks, MSD’s customer stories, etc.) 

What you bring to the table:

  • 8+ years experience in Product Marketing and/or Product Management in software and technology; preference given to those with experience with SaaS and/or Customer Experience/Service software

  • Proven experience managing a high-performing team, including coaching & development.

  • Articulate and very skilled at storytelling in a simple straightforward way.

  • Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and ability to process information quickly to deliver against tight deadlines

  • Executive presence and ability to engage with senior leadership in a constructive and collaborative manner

  • Willingness to go beyond strategy in order to support execution and realization

  • Determination to focus on outcomes and be self-motivated and directed

  • A customer-first mentality

  • BA/BS or equivalent

  • Fluent in English.

Nice to haves:

This leader will report to the Senior Director, Product Marketing: Platform, WEM, Voice, and will work closely with an AMER-based team of platform product marketers.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

  • Product Marketing Manager

    2 miesięcy temu

    Kraków, Polska Billtrust Pełny etat

    Product Marketing Manager: As the Product Marketing Manager, you will thrive in a fast-paced environment and leverage your abilities to help execute the go-to-market (GTM) strategy for Billtrust products all while keeping abreast of industry trends with an agile approach to managing priorities and deliverables. Additionally, your GTM activities will be...

  • Principal Product Manager

    3 miesięcy temu

    Kraków, Polska Sabre Pełny etat

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.  Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...

  • Lead Product Marketing Manager

    3 tygodni temu

    Kraków, małopolskie, Polska On The Spot Development Pełny etat

    About the roleWe're looking for our Customer a Lead Product Marketing Manager who is both deeply creative and excels at storytelling. This individual will be the powerful voice of our customers, driving initiatives that lead to impactful business outcomes. As the first Product Marketing Manager on our team, you’ll play a pivotal role in shaping the...

  • Product Marketing Leader, Global Product Group Automation

    7 miesięcy temu

    Kraków, Polska HITACHI ENERGY LTD Pełny etat

    Description : Product Marketing Leader, Global Product Group Automation & Communication | Hitachi Energy Grid Automation At Hitachi Energy, we are advancing a sustainable energy future for all. We believe that electricity will be the backbone of our carbon-neutral future. In order to increase electrification across the world’s industrial,...

  • Product Manager, Marketing Analytics

    6 miesięcy temu

    Kraków, Polska Zendesk Pełny etat

    Job DescriptionWe are seeking a Marketing Analytics Product Manager to join our Marketing Technology team. This role will focus on the strategic management and optimization of our marketing analytics tools, including Google Analytics (GA4), Falkon, Allocadia, and Marketo Measure. The ideal candidate will have extensive experience with these platforms and a...

  • Product Marketing Operations Manager

    7 miesięcy temu

    Kraków, Polska HITACHI ENERGY SPAIN, S.A.U. Pełny etat

    Description : General Information As the product brand migration program manager you will have the opportunity to be part of the Product Marketing and Portfolio Management team of Grid Integration-. In this role, you will be responsible to coordinate across different workstreams and as a program manager you will look at the progress of the...

  • Specjalista ds. marketingu

    4 tygodni temu

    Kraków, małopolskie, Polska Marketing Investment Group Pełny etat

    Marketing Investment Group od ponad 30. lat działa aktywnie w branży retail fashion. Prężnie rozwijamy naszą obecność na rynkach obuwniczo-odzieżowych w regionie CEE poprzez budowanie wyróżniających się sieci salonów multibrandowych JD Sports, Sizeer, 50 style, Timberland i Symbiosis. Dzięki doświadczeniu oraz profesjonalizmowi naszych...

  • Digital Marketing Principal, Product Management

    2 miesięcy temu

    Kraków, Polska Sabre Pełny etat

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.  Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...

  • Product Manager

    1 miesiąc temu

    Kraków, małopolskie, Polska InPost Pełny etat

    InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. With over 10,000 employees worldwide, InPost Group is one of the largest out of...

  • Marketing Manager, CEE

    6 miesięcy temu

    Kraków, Polska Funko Pełny etat

    Description Role Purpose The Marketing Manager, CEE plays a key role in supporting the Marketing team to deliver effective brand activation initiatives across a complex product portfolio including grocery, retail and e-retail channels within their dedicated regions. In addition, you will manage the distributors relationship and processes to ensure...

  • IT Senior Product Manager

    4 tygodni temu

    Kraków, Polska Lufthansa Group Business Services Sp. z o.o. Pełny etat

    Managing applications and services in the respective area Ensuring a smooth operation of the respective IT applications Supporting and consulting internal LGBS business units and customers Continuous monitoring of interfaces and automated processes Driving automation and digitization Acting as primary contact for IT-related issues Collecting...

  • Product Manager

    3 miesięcy temu

    Kraków, Polska Ibm Polska Sp. z o.o. Pełny etat

    Product Manager20998379Obowiązki Partner with engineering and the wider Product Management team as well as executive stakeholders to identify and document customer needs and use cases to define your product roadmap Execute on the roadmap and prioritise features designed to satisfy unmet customer needs and emerging challenges Collaborate with...

  • Field Marketing Manager Poland

    2 miesięcy temu

    Kraków, Polska Vienna House by Wyndham Pełny etat

    The HR Group is one of the fastest-growing hotel operating companies in the European region. Our portfolio currently includes over 180 hotels near trade fairs and airports, as well as centrally located city hotels and hotels & resorts in popular vacation regions.Our main business area is the acquisition and operation of hotel properties. To drive our growth...

  • Senior Product Manager

    7 miesięcy temu

    Kraków, Polska TE Connectivity Pełny etat

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.  Job Overview TE Connectivity's Product Management Teams manage all aspects of a product, from driving new product development to manufacturing to marketing. They are responsible for overall...

  • Senior Manager, Marketing Technology

    6 miesięcy temu

    Kraków, Polska Zendesk Pełny etat

    Job DescriptionWe are seeking a Senior Manager of Marketing Technology to establish and lead a team of 5-6 Product Managers. This pivotal role involves the strategic oversight and administration of our global suite of marketing applications. The ideal candidate will demonstrate a successful track record in managing marketing technology stacks and possess the...

  • ASTRO Infrastructure Product Manager

    2 miesięcy temu

    Kraków, Polska Motorola Solutions Pełny etat

    Job Description The ASTRO Infrastructure Product Manager works closely with cross-functional teams including Product Planning, Engineering, Supply Chain, Marketing, Service, and Sales to plan and execute the product launch and the maintenance through the life of their product. The Product Manager will validate and develop ideas that extend new...

  • Marketing Manager

    3 tygodni temu

    Kraków, Polska Softeta Pełny etat

    At Softeta, we specialize in custom software development and IT consulting. We’re a fast-growing, innovative company driven by collaboration and cutting-edge solutions. To help us scale our brand and drive impactful marketing strategies, we’re looking for a Marketing Manager to join our team.Role OverviewAs our first Marketing Manager, you’ll have the...

  • Digital Transformation Product Manager

    1 miesiąc temu

    Kraków, Lesser Poland Splunk Inc Pełny etat

    At Splunk Inc, we are a company that is passionate about making machine data accessible, usable and valuable to everyone.About the RoleWe are seeking a Digital Transformation Product Manager to help bring our industry leading monitoring platform to a new level. This role will be based in the Krakow office in Poland and will require working closely with our...

  • Project Manager/ Product Manager

    1 tydzień temu

    Kraków, Polska HAYS Pełny etat

    Project Manager/ Product Manager (armatura sanitarna)KrakówNR REF.: 1189938Dla naszego Klienta, firmy produkcyjnej z branży armatury sanitarnej, poszukujemy Kandydatów na stanowisko: Project Manager/Product Manager.Zakres obowiązków: Współtworzenie strategii rozwoju portfela produktowego firmy  Koordynowanie działań związanych z wprowadzaniem...

  • Product Catalogue Manager

    3 miesięcy temu

    Kraków, Polska ZEN.COM Pełny etat

    Are you ready to take your product management skills to the next level and work in an environment where your ideas and creativity can make a real impact? Join us and help us maintain and elevate our e-commerce product catalog to deliver a seamless customer experience. If you're seeking a challenging role in a dynamic startup environment with high autonomy,...