Helpdesk Specialist

2 miesięcy temu

Warsaw, Polska TeamQuest Sp. z o.o. Pełny etat

Our client is a rapidly growing IT company specializing in advanced cloud computing services, hosting, and e-commerce solutions. With partnerships with 34 companies in the CEE region and over 300 partners worldwide, they offer their clients not only fast and flexible virtual servers and secure backup solutions but also a private cloud based on the Microsoft Cloud Platform. This company is known for its personalized approach to each client, both business and individual, providing comprehensive IT solutions perfectly tailored to their unique needs. We are looking for talented professionals who want to join a team where innovation and technical excellence are at the forefront. If you are ready for challenges in the fast-evolving world of technology, this is the place for you.

Helpdesk Specialist

We offer:

  • employment in a stable company
  • training and medical package
  • friendly work environment


Responsibilities:

  • registration of phone and email inquiries in the system
  • solving user problems related to software and hardware using remote support tools
  • hardware and software configuration
  • escalation of inquiries to administrators
  • Stationary work from office


Requirements:

  • minimum 1 year of experience in a similar position.
  • good knowledge of computer equipment (installation, configuration, troubleshooting)
  • knowledge of client operating systems
  • Microsoft (Windows 10/11) and MS Office suite, Microsoft 365 at a level enabling efficient troubleshooting and problem solving.
  • basic knowledge of LAN/WAN/WIFI networks
  • basic knowledge of Active Directory and Microsoft 365
  • ability to independently solve problems and learn quickly
  • knowledge of English at a level enabling reading technical documentation
  • driving license category B

We kindly inform you that we will only respond to selected applications.

TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.

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