Team Manager OTC DACH

3 tygodni temu

Wrocław, Polska Smith+Nephew Pełny etat

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Smith+Nephew is hiring Team Manager OTC DACH & CEE (with German).


As a key player in the finance operations role at Smith+Nephew Finance, you will be responsible for delivering effective and efficient Order to Cash processes, as well as for following the designated control metrics outlined in the S+N Finance Order to Cash taxonomy, in accordance with the Group Finance Manual requirements.

What you will be doing?

Operations Focus:

Spearhead end-to-end Order to Cash processes, ensuring seamless collection and cash allocation, with a keen eye on efficiency and effectiveness.

Act as a pivotal escalation point for collectors, liaising with critical customers to swiftly resolve outstanding debts and minimize delays.

Drive the establishment and achievement of targets for collections execution and reduction of aged debt, while meticulously coordinating operational KPIs delivery.

Conduct thorough analysis of team performance, ensuring strict compliance with Quality Management Framework (QMF), OTC policies, and internal controls.

Leadership Focus:

Lead staff acquisition, recruitment, and onboarding processes, nurturing a high-performing team through effective administration and support.

Provide dedicated support for operational queries, employee relations, and governance, fostering a culture of transparency and accountability through regular huddles and meetings.

Champion performance reviews, development planning, and succession strategies, while offering guidance, mentorship, and coaching to empower team members.

Act as the primary escalation point and single point of contact (SPOC) for both markets and other team leaders, ensuring smooth operations and promoting a continuous improvement mindset across the organization.

What will you need to be successful?

Degree-level qualification.

A minimum of 2 years people management experience and preferably 3 years of experience in an international environment (Finance area can be an asset)

Fluency in English and German.

Excellent verbal and written communication skills; ability to interact professionally in order to maintain good relationships with both internal and external customers.

At Smith+Nephew we offer

Inclusion, Diversity and Equity : Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website 

Your Future : annual bonus, life insurance, company stock saving plan 

Work/Life Balance : paid volunteering hours, flexible approach 

Your Wellbeing : private health care with dental care package, multisport card/my benefit platform 

Flexibility : possibility of working in hybrid model 

Training : Hands-On, Team-Customized, subsidies for language classes, certifications and postgraduate studies 

Extra Perks : referral bonus, recognition program, mentoring program 

  • Associate OTC with French

    1 miesiąc temu

    Wrocław, Polska Smith+Nephew Pełny etat

    Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Smith+Nephew is hiring Associate OTC with French As a key player of the finance operations role in Smith & Nephew Global Business Services (GBS) you will be responsible for the delivery of effective and efficient finance transactional processes as well...

  • Customer Care

    2 dni temu

    Wrocław, Polska OLYMPUS Business Services sp. z o.o. Pełny etat

    Customer Care - Sales Support Senior Team LeadYour responsibilities Management of daily Sales Support operations in cooperation with the Manager. Leading, developing, and supporting the Sales Support team which is providing services to the subsidiaries within the DACH...

  • Senior Associate

    3 tygodni temu

    Wrocław, Polska Smith+Nephew Pełny etat

    Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Smith+Nephew is hiring Senior Associate - OTC (Disputes) with Italian. As an integral part of the finance operations team at Smith+Nephew, you'll play a crucial role in developing the Disputes Centre of Excellence. Your primary focus will be ensuring...

  • Managed Service Operations Manager

    4 tygodni temu

    Wrocław, Polska Jobs for Humanity Pełny etat

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 1 - 5%GENERAL DUTIES & RESPONSIBILITIESAs a Manager within the BPaaS Service Operations, you will be responsible for the timely and accurate execution of all day-to-day services.  This role requires key attention to detail,...

  • Managed Service Operations Manager

    3 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska FIS Global Pełny etat

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 1 - 5%GENERAL DUTIES & RESPONSIBILITIESAs a Manager within the BPaaS Service Operations, you will be responsible for the timely and accurate execution of all day-to-day services. This role requires key attention to detail, prioritization of work...

  • OTC Intern

    3 tygodni temu

    Wrocław, Polska Smith+Nephew Pełny etat

    Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Our Internship Program will provide you with a unique opportunity to work on real-life projects with top specialists in the field. You will be assigned a Mentor who will support your growth and development. As Order to Cash Intern in...

  • Engineering Manager

    3 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    Day in the Life of an Engineering ManagerFluke Corporation in Wroclaw, Poland seeks a Mechanical Engineer Manager to lead a fast-paced and highly collaborative Mechanical team in Europe to develop and improve professional test equipment. Our team is an industry leader in developing innovative electro/mechanical products that serve a wide variety of market...

  • Deputy Resident Manager

    1 miesiąc temu

    Wrocław, Polska Jobhouse Sp. z o.o. Pełny etat

    W tej chwili dla naszego Klienta, firmy z branży nieruchomości poszukujemy kandydatów na stanowisko: Deputy Resident Manager/Receptionist/Front Desk Wrocław FabrycznaZapewniamyfull-time position, a starting gross salary of PLN 8000 per montha long-term and responsible position in a growing international environmenta varied range of responsibilities...

  • Deputy Resident Manager

    3 tygodni temu

    Wrocław, Polska Jobhouse Sp. z o.o. Pełny etat

    At the moment, for our client, a real estate company, we are looking for candidates for the position of: Deputy Resident Manager/Receptionist/Front Desk Wrocław / KrakówZapewniamyfull-time position, salary range 7000 - 8000 PLN gross per montha long-term and responsible position in a growing international environmenta varied range of responsibilities...

  • IT Manager

    1 miesiąc temu

    Wrocław, Polska Michael Page Pełny etat

    Oversee the entire IT infrastructure, ensuring its reliability and scalability.Develop and implement IT strategies aligned with business objectives.Lead and mentor the IT team, covering technical support, cybersecurity, and software development.Stay current with industry trends, evaluating and implementing new technologies as needed.Collaborate...

  • Service Manager

    3 dni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    Day in the Life of the Service Manager:The Service Manager role will play a pivotal role in leading and optimizing the performance of our international service teams across Italy, Spain, and England, as well as overseeing EMEA operations and supporting our global market. This position offers a dynamic opportunity to manage a diverse team delivering field...

  • Brand Manager

    4 tygodni temu

    Wrocław, Polska Grupa Absolvent Pełny etat

    We are looking for a Brand Manager for our Client BrightechBrightech is an international company that develops products for the growth of various businesses. Currently, we are looking for a Brand Manager to join our team!We are part of a holding whose main activity is transport logistics of the USA. Our offices are located in 4 countries: Ukraine, Poland,...

  • HR Manager Wroclaw

    4 tygodni temu

    Wrocław, Polska Qatar Duty Free Pełny etat

    Qatar Airways are pleased to announce an exciting opportunity to lead our HR team in the Poland Contact Centre as HR Manager. As HR Manager based in Wroclaw, you will work closely with the site management team and Head Office to add immediate value by contributing to the development and implementation of HR strategy at our Poland Customer Contact Centre in...

  • Junior Business Manager

    3 dni temu

    Wrocław, Polska PRIME GROUP Pełny etat

    Are you an ambitious and proactive individual, eager to take on new challenges and develop your career in business management in the IT sector?We are looking for a motivated Junior Business Manager to join our dynamic team in Wrocław and contribute to the growth and success of Prime Group!What You Will Do:As part of our team, you will be responsible...

  • Food & Beverage Service Manager

    4 tygodni temu

    Wrocław, Polska Radisson Blu Hotel - Wroclaw Pełny etat

    Do you have a knack for orchestrating seamless Food& Beverage operations, ensuring both the front and back of house are finelytuned? Join us At RHG Hotel Group, where everymoment matters, and guests can savor the experience! Our people are at the core of our success. Your role guarantees varietyand excitement every day. At RHG, we cherish your...

  • Manager, Payroll

    3 tygodni temu

    Wrocław, Polska Align Technology Pełny etat

    About this opportunity As a Manager, Payroll you will ensure on-time 100% accurate monthly payroll for employees in countries within their remit across multiple legal entities. You will ensure that all statutory regulations and payments to third parties are compliant. Advising Country Managers and HR Business Partners on all tax matters related to payroll....

  • Embedded Software Manager

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    Day in the Life of an Embedded Software EngineerWe are seeking a Manager of Embedded Software Engineering based out of Wroclaw, Poland.We are looking for a hands-on leader who will guide the team to design and implement firmware for existing and new products.The successful candidate will guide efficient engineering development and grow our talent for the...

  • Project Manager

    1 tydzień temu

    Wrocław, Polska BPX Pełny etat

    Company Description BPX is a global consulting firm helping companies navigate business transformation through innovative enterprise solutions. Leveraging our skilled, global workforce, established partnerships, deep consulting expertise, and the BPX Solution Center Network, BPX delivers global solutions that matter. Position:  Project Manager Role...

  • Project Manager

    2 tygodni temu

    Wrocław, Polska BPX S.A. Pełny etat

    Company DescriptionBPX is a global consulting firm helping companies navigate business transformation through innovative enterprise solutions. Leveraging our skilled, global workforce, established partnerships, deep consulting expertise, and the BPX Solution Center Network, BPX delivers global solutions that matter.Position: Project ManagerRole...

  • Project Manager

    1 tydzień temu

    Wrocław, Polska Michael Page Pełny etat

    Manage projects and continues improvementsObtain buy in and manage stakeholder expectationsManage stakeholder expectations and requirements in a cooperative mannerEnsure effective communication within the project team and between the project manager, team members, and all relevant stakeholders.Create and maintain comprehensive project documentationEnsure...