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Internship - IT Application Support

4 miesięcy temu


Wrocław, Polska Volvo Group Pełny etat

What you will do

We are looking for a person that will join team responsible for solutions from Legal & Compliance area including data privacy. There are almost 20 different IT solutions - COTS and SaaS - used by our lawyers and GDPR specialists all around the globe.

You will be part of the team that is supporting these users in their journey towards digitalization of their daily work and processes.

Key responsibilities: 

Handle support cases in ServiceNow from internal and external usersHandle support mailbox with questionsMonitor services availability and fix when necessaryPro-activity and preventive maintenance activitiesWork with documentation, reading and writing

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

Soft Skills (must have): 

Complete proficiency in English is a requirementHave a passion for the user and understanding their frustration and business opportunitiesOpen minded and honest, team playerUnderstanding of Agile PracticesT-shaped person, who can leave his/her expert area and work with Test, Analysis, if needed

Technical Skills (willingness to learn or basic knowledge required) 

Windows servers administrationCloud and SaaS solutions (nice to have)SQLBasic Programming skills in JAVA, Python or PowerShell scripting

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

paid internship starting immediatelyopportunities to learn and grow your career in IT technologies and soft competenciesmentors who will support you in your further development during the programpossibility to work in an agile environment – let us show you in practice what it looks liketasks leveled to your competences with healthy work-life balance approachimprovement of your soft skills and technical expertise through training, international projects and ‘on the job’ experience contact with real problems and challenges posed by working with a Businessmedical care schemelearning platforms access

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.