Order Mgmt Specialist with German

2 tygodni temu

Warsaw, Polska Zimmer Biomet Pełny etat
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

What You Can Expect

Support all aspects of order entry and order management for sales and consignment orders received for assigned geography. Ensure all orders are processed accurately and on time, within agreed KPI targets. Work closely with in-country Customer Service teams to ensure complete alignment on deliverables and all necessary customer communication is completed. Take ownership and drive for first time resolution. Ensure compliance with all policies, set and demonstrate gold standards for customer service process for Team to follow.

How You'll Create Impact

Drive operational consistency within Team to deliver customer satisfaction.

• Support Order Management Team Lead to drive excellent operations and hold Team accountable for individual and team objectives.
• Coordinate the processing of all sales orders received immediately, utilizing the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified.
• Proactively monitor and contribute to the order management accuracy and turnaround targets for the department to ensure they are met and exceeded, where possible.
• Support the day to day management and growing customer adoption of \"Electronic Data Interchange\" (EDI) by proactive support of the achievement of the \"Perfect Order\".
• Communicate regularly with in-market Customer Service teams and resolve issues identified with urgency
• Meet company KPI targets related to order entry accuracy, EDI management, delivery cut off times, invoice accuracy and complaint resolution.
• Initiate, lead and promote continuous improvement initiatives
• Play the role of SME (Subject Matter Expert) in customer services process
• Mentoring for other team members

What Makes You Stand Out

  • Time management skills and proven ability in balancing priorities among the many ongoing tasks, and being responsive to critical situations, as this position has a high volume of work,
  • Interpersonal skills - able to work in an international environment with individuals of different cultures,
  • Linguistic specialization for designated market to support,
  • Good oral communication and writing skills (Including English and specialized language),
  • Professional business conduct,
  • Team Player


Your Background

  • At least 2 years of experience in a Customer Service or Shared Services environment
  • Must have: German language on the level min. B2
  • Nice to have: SAP expertise


EOE/M/F/Vet/Disability

  • Order Mgmt Specialist with German

    3 tygodni temu

    Warsaw, Polska Zimmer Biomet Pełny etat

    JOB DESCRIPTION At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility...

  • Order to Cash Specialist with German

    2 miesięcy temu

    Warsaw, Polska British American Tobacco Pełny etat

    BAT is evolving at pace - truly like no other organisation. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! BAT POLAND IS LOOKING FOR AN ORDER TO CASH SPECIALIST WITH GERMAN SENIORITY LEVEL: Non-management FUNCTION: ...

  • Order Mgmt Specialist

    4 tygodni temu

    Warsaw, Polska Zimmer Biomet Pełny etat

    JOB DESCRIPTION At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.  As a Zimmer Biomet team member, you will share in our commitment to providing...

  • Order Mgmt Specialist

    4 tygodni temu

    Warsaw, Polska Zimmer Biomet Pełny etat

    At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to...

  • Order to Invoice Specialist

    3 miesięcy temu

    Warsaw, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.  Position Overview Diebold Nixdorf is expanding its...

  • Order Processing Specialist with German

    2 miesięcy temu

    Warsaw, Polska Mettler Toledo Pełny etat

    Our Opening and Your Responsibilities ...

  • Customer Service Specialist

    3 tygodni temu

    Warsaw, Polska British American Tobacco Pełny etat

    BAT is evolving at pace - truly like no other organisation. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! BAT POLAND IS LOOKING FOR A CUSTOMER SERVICE SPECIALIST – ORDER MANAGEMENT WITH GERMAN SENIORITY LEVEL: Non-management ...

  • Customer Service Specialist

    2 miesięcy temu

    Warsaw, Polska British American Tobacco Pełny etat

    BAT is evolving at pace - truly like no other organisation. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! BAT POLAND IS LOOKING FOR A CUSTOMER SERVICE SPECIALIST – ORDER MANAGEMENT WITH GERMAN SENIORITY LEVEL: Non-management ...

  • Junior Order Processing Specialist with German

    4 tygodni temu

    Warsaw, Polska Mettler Toledo Pełny etat

    Our Opening and Your Responsibilities ...

  • Junior Logistics Specialist with German

    3 miesięcy temu

    Warsaw, Polska Siemens Sp. z o.o. Pełny etat

    We are currently looking for German and English speaker for a position of Junior Logistics Specialist with focus on global order management for licenses (f/m/d) to join our team in Hub Warsaw. Being a representative of Smart Infrastructure (SI) Headquarter you will support the team with daily tasks in license management. You will have a chance to develop...

  • Billing & Order Entry Specialist with German (Relocate)

    3 miesięcy temu

    Warsaw, Polska Johnson Controls Pełny etat

    Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia. We are open to a broad range of candidates with different skills and experience, such as administrators, people from...

  • Sales Administration Specialist with German

    6 dni temu

    Warsaw, Polska Mettler Toledo Pełny etat

    Our Opening and Your Responsibilities ...

  • Sales Administration Specialist with German

    3 miesięcy temu

    Warsaw, Polska Mettler Toledo Pełny etat

    Our Opening and Your Responsibilities ...

  • Operations Specialist with German

    3 miesięcy temu

    Warsaw, Polska Marsh Pełny etat

    Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office:Operations Specialist with GermanWhat can you expect?EBSC has taken over operations from Marsh Europe in order to let our colleagues focus directly on clients. In our daily work, we strive for efficiency, high quality and outstanding...

  • Billing & Order Entry Graduate with German (Relocate)

    3 miesięcy temu

    Warsaw, Polska Johnson Controls Pełny etat

    Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia. This is a great opportunity for a recent graduate to pursue a career within a finance department for a large...

  • Order to Invoice Specialist

    2 miesięcy temu

    Warsaw, Polska Diebold Nixdorf Pełny etat

    Diebold Nixdorf is expanding its Delivery Center in Warsaw, a captive shared service center within Global Business Services, Eurasia Delivery organization. In our center in Warsaw we support Diebold Nixdorf units throughout Europe, Middle East and Africa with accounting and order management services. As an Order to Invoice Specialist (OTI) with Portuguese...

  • Order to Invoice Specialist

    2 miesięcy temu

    Warsaw, Polska Diebold Nixdorf Pełny etat

    Diebold Nixdorf is expanding its Delivery Center in Warsaw, a captive shared service center within Global Business Services, Eurasia Delivery organization. In our center in Warsaw we support Diebold Nixdorf units throughout Europe, Middle East and Africa with accounting and order management services. As an Order to Invoice Specialist (OTI) with Spanish you...

  • Order to Invoice Specialist

    3 miesięcy temu

    Warsaw, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.  Position Overview As an Order to Invoice Specialist...

  • Order to Invoice Specialist

    3 miesięcy temu

    Warsaw, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Position Overview Diebold Nixdorf is expanding its...

  • Billing & order entry team lead with german (relocation)

    3 tygodni temu

    Warsaw, Polska Johnson Controls International Pełny etat

    Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia. If you already have experience with order entry, validation or release, billing, dispute resolution, collections, or...