OTC Analyst

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…
Responsible for the day-to-day management, oversight, and escalations of Order to Cash (OTC) activities within shared services for multiple territories in EMEA.
Primary customer account owner for assigned licensees and territories and retained credit management, collections, account reviews, reconciliation, disputes, and compliance. Work closely with Global Business Services (GBS), controllership and Business Process Outsourcing (BPO) organization to ensure global standards and improvements.

Your Role Accountabilities…

Assist the overall health of the Accounts Receivable and Cash balances, including follow up on overdue invoices ensuring cash is collected in a timely manner and customer accounts are being reconciled

Lead weekly/ad-hoc calls with BPO. Support BPO with account reconciliations and escalate unresolved disputes.

Monitor BPO in all collection, invoicing, and reporting activities under their scope, review and provide feedback and improvements on the desktop procedure

Review invoice aging reports and other relevant reports

Contributes to the overall cash flow forecasting process, assisting with cash flow timing information

Release sales orders and validate pricing when required

Approve credit limits. Yearly credit limit review

Approve Credit notes in SAP

Qualifications & Experience…

BA/BS and equivalent work experience 2-3 years in Accounts Receivables field required

Experience with invoice collections and dispute management required.

Advance Excel skills required and ability to learn /utilize various systems and applications

Proactive, detail-oriented, exceptional organizational skills

Experience in conducting/leading meetings with customers and internal stakeholders. Take ownership in planning and actions

Working experience in a large international company

Must be self-motivated and able to work under a deadline and handle multiple tasks

Must be a team player with strong interpersonal skills

Strong verbal and written English language skills, Italian language can be an asset

What's in it for you?

Contract of employment 

Hybrid work model, flexible working hours 

Free access to Max

Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program 

Work-life balance initiatives: wellbeing platform, yoga, massages, educational webinars, Employee Assistance Program, internal media initiatives 

training & development: sharing the cost of English lessons, Employee Resource Groups, e-learning platform, sharing sessions with experts, periodic movie shows in the office cinema room 

CSR activities: volunteering, eco & social initiatives 

Casual dress code 

Parking space available for booking

#LI-Hybrid

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

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