Customer Service Coordinator with Italian and Spanish
3 tygodni temu
If you want to join an international Nordic company, be a part of the Customer Service department in Wrocław, lead the new team in the perspective of 6-12 months, and use your awesome Italian and Spanish skills - apply
what we offer
- Development opportunities in the Scandinavian company focused on people and the nature
- Full benefits package (private medical care, sport/fitness benefit card, life insurance)
- Annual bonus depending on job grade (7,5% or 10% of annual salary)
- Holiday bonus from the Social Fund Budget
- Relocation package
- Hybrid working model (the minimum of 3 days in the office and the maximum of 2 days at the HO per week)
- Training platform
- Post Graduate Studies
your tasks
- Provide Customer Service in commercial-related tasks and perform daily operations, including order intake and management
- Handle customer requests in Salesforce related to samples, pricing, and technical documentation
- Manage and maintain excellent quality customer data, and price lists
- Collaborate proactively and coordinate with internal stakeholders like Sales, Operations, Finance, and Logistics teams aiming for customer satisfaction and on-time delivery
- Communicate with customers through various channels, including phone, online video calls, and email through the Salesforce Case Management system
- Provide reports, certificates, and statements based on customer requests, using available data sources
- Onboard, guide, and support customers with our online platform
- Analyse customer data and customer service processes, contributing to the continuous development of our processes and tools
- Take part in additional training extending knowledge about products, systems, and processes
what we expect
- You have an advanced level of Italian (B2/C1 level onwards)
- You have a minimum intermediate level of Spanish (B1 level onwards)
- You have a minimum upper-intermediate level of English (B2 level onwards)
- You have previous experience in the Customer Service area or a similar
- You have a bachelor’s or master’s degree
- You are an open-minded person, eager to learn new things, with well-developed problem-solving skills and great communication skills
Employment agency entry number 47
this job offer is intended for people over 18 years of age
-
Customer Service Specialist with Spanish and Italian
3 tygodni temu
Wrocław, Polska Randstad Polska Pełny etatIf you want to join an international Nordic company, be a part of the Customer Service department in Wrocław, and use your awesome Spanish and Italian skills - apply!what we offerDevelopment opportunities in the Scandinavian company focused on people and the natureFull benefits package (private medical care, sport/fitness benefit card, life...
-
Wrocław, Polska OVHcloud Pełny etatCustomer support representative Polish/English and German/Italian/Spanish Within your #OneTeam - you will work in an IT company – a leading European cloud and hosting provider with a global presence - you will learn about our services - you will develop your soft skills - you will learn to look for and provide solutions to customers Your main...
-
Customer Services Agent with Spanish
12 godzin temu
Wrocław, Polska Gi Group Pełny etatCustomer Services Agent with Spanish104838Obowiązki Providing e-mail and telephone customer service,Receiving incoming calls from clients,Solving customer problems by phone,Processing consumer matters, cooperation with other departments,Supporting the activities of the e-commerce program.Wymagania Knowledge of English and Spanish in speech and...
-
Customer Services Agent with Italian
12 godzin temu
Wrocław, Polska Gi Group Pełny etatCustomer Services Agent with Italian104836Obowiązki Providing e-mail and telephone customer service,Receiving incoming calls from clients,Solving customer problems by phone,Processing consumer matters, cooperation with other departments,Supporting the activities of the e-commerce program.Wymagania Knowledge of English and Italian in speech and...
-
Wrocław, Polska Smith+Nephew Pełny etatAssociate, Global Customer Care with Italian, International OM Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Associate with Italian will support all aspects of order entry and order management for sales and consignment orders received for a given market. The role will ensure all orders...
-
Wrocław, Polska Smith+Nephew Pełny etatLife Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Associate with Spanish will support all aspects of order entry and order management for sales and consignment orders received for a given market. The role will ensure all orders are processed accurately and on time, within agreed targets. We offer...
-
Senior Associate
2 tygodni temu
Wrocław, Polska Smith+Nephew Pełny etatLife Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Smith+Nephew is hiring Senior Associate - OTC (Disputes) with Italian. As an integral part of the finance operations team at Smith+Nephew, you'll play a crucial role in developing the Disputes Centre of Excellence. Your primary focus will be ensuring...
-
Wrocław, Polska Gi Group Poland S.A. Pełny etatResponsibilities:• Communication with customers through written and phone correspondence• Maintaining accurate and timely records in the system• Analysis and documentation of problems, proposing solutions and addressing issuesRequirements:• Very good knowledge of Italian (C1) or German (C1) and good knowledge of English (B2)• Experience in...
-
CO Analyst
3 tygodni temu
Wrocław, Polska 3M Pełny etatJob Description: Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations,...
-
Wrocław, Polska Qatar Duty Free Pełny etatBe part of the 5-star team. Join us in Wroclaw, Poland Contact Centre. We are looking for Italian speakers to join as Customer Contact Centre Agents. As Customer Contact Centre Agent, you will provide excellent service to Qatar Airways customers through different channels of communication such as telephone, email and web chat. You will ensure that...
-
Service Desk Agent with English and Italian
3 tygodni temu
Wrocław, Polska Hemmersbach Pełny etatYour skills Deep experience (or equivalent) in technical support C1 in relevant language Good knowledge of the ticketing tool Team player attitude Willingness to work in shifts between 7-19 Your Tasks Validate customer entitlement, log case for the purpose of routing or dispatching and troubleshoot complex technical problems Manage...
-
Logistics Representative Italian Speaker
4 tygodni temu
Wrocław, Polska C.H. Robinson Pełny etatC.H. Robinson seeks a to enhance our TMC team in Wroclaw. In this role, you'll drive operational excellence, build client relationships, and identify cost-saving opportunities within our global transportation network. Bring your passion for logistics, fluency in Italian, and proactive mindset to deliver exceptional service and drive continuous...
-
Translation Specialist with Spanish
20 godzin temu
Wrocław, Polska Smith+Nephew Pełny etatLife Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. At Smith+Nephew we are looking for: Translation Specialist with Spanish. As a Translation Specialist, you will be responsible for providing high quality translations for a variety of internal stakeholders. This includes receiving the translation...
-
Translation Specialist with Italian
20 godzin temu
Wrocław, Polska Smith+Nephew Pełny etatLife Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. At Smith+Nephew we are looking for: Translation Specialist with Italian. As a Translation Specialist, you will be responsible for providing high quality translations for a variety of internal stakeholders. This includes receiving the translation...
-
Procurement Specialist with Italian
3 tygodni temu
Wrocław, Polska ManpowerGroup Sp. z o.o. Pełny etatManpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i...
-
Customer Service Specialist with German
3 tygodni temu
Wrocław, Polska Grafton Recruitment Pełny etatDescription: For our client - one of the top airline companies, we are looking for candidates that would like to join the international team and use their knowledge of German and English in the role of a Customer Service Specialist! You would be responsible for:Providing friendly customer support through the phone;Answering passengers' queries regarding...
-
Customer Service Agent
6 dni temu
Wrocław, Polska DSV Pełny etatTime Type: Full TimePLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS YOUR TASKS Pricing for customers Verification and entering transport orders to the system Ongoing clients support, providing information Providing a high level of customer service quality Preparing reports for customers OUR EXPECTATIONS...
-
Service Performance and Quality Specialist
2 tygodni temu
Wrocław, Polska Smith+Nephew Pełny etatLife Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Smith+Nephew is hiring Service Performance and Quality Specialist. The purpose of this role is to assume responsibility for the processes that underpin the efficient operation, control, planning, improvement, and reporting of the HR & Payroll...
-
Sales Lead Coordinator
4 dni temu
Wrocław, Polska McCain Foods Pełny etatPosition Title: Sales Lead Coordinator Position Type: Regular - Full-Time Requisition ID: 29119 We are passionate about potatoes…and we’re even more passionate about our People! McCain knows the importance that food plays in people's lives – the power it has to bring people, families and communities together. That is why our...
-
Customer Services Agent with Russian
12 godzin temu
Wrocław, Polska Gi Group Pełny etatCustomer Services Agent with Russian104834Obowiązki Providing e-mail and telephone customer service,Receiving incoming calls from clients,Solving customer problems by phone,Processing consumer matters, cooperation with other departments,Supporting the activities of the e-commerce program.Wymagania Knowledge of English and Russian in speech and...