Junior Process Officer

4 tygodni temu


Łódź, Polska Nordea Bank Pełny etat

Job ID: 26898 

Would you like to become a specialist in Debt Collection area, collaborate with wide network of Nordic and Polish stakeholders and play significant part in building top class professional customer experience? We are now looking for a Junior Process Officer to join Debt Collection Services unit within Credit Services.


In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Debt Collection PL 2 team. We add value by performing operational procedures connected with various banking products and procedures offered to our customer. We want our customers to experience that we are easy to deal with, relevant, competent, ethical and courageously innovative to exceed their expectations. As the Junior Process Officer, you’ll play a valuable role in delivering banking services to the Nordea’s customers in Norway/Denmark according to the highest standards in efficiency, quality and timeliness.


Working with us, you will play an important role in building a better modern bank that fulfils a meaningful role in society. We aim to help our customers around the world to improve their lives and reach their milestones.

What you’ll be doing:

Updating, supervising and approving data in banking systems and applications in accordance with the procedures and regulations Working with internal applications and procedures to meet customers ever-changing needs, as well as working with methodologies that help improve our way of working, to be more effective and productive in our tasks Collaborating across borders with colleagues in Scandinavian countries Developing yourself by learning different tasks connected with the daily banking services Helping continuously improve process routines with new ideas and inputs


You’ll join a Debt Collection PL2 team. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

Are eager to become a specialist in a banking area and have high motivation for the professional development Are used to deliver strong performance by working both individually and as part of a team Have good communication skills and courage to share own opinion Are an innovative and curious person who get pleasure from challenges and contribution in improving and changing current ways of working


Your experience and background: 

Graduated at least Secondary School (Leaving Cert) English on communicative level (B2) Advanced working skills in MS Office tools Experience working in an international team spread across multiple countries Analytical mindset, high attention to details, positive drive and can-do attitude Strong ownership of own work and team’s performance Flexible approach towards changes and experience in delivering improvements as a part of a team Experience working in banks or financial institutions would be an asset


If this sounds like you, get in touch


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