IT Business Analyst
2 miesięcy temu
For one of our clients in the construction industry, we are looking for an experienced Business Analyst with good knowledge of ERP systems
oferujemy
- Employment based on an employment contract
- Possibility of working completely remotely
- Flexible work environment
- Becoming part of a dynamic and passionate team
- Medical package
- Sports card
zadania
- Act as a functional expert with in-depth knowledge of one or more modules of our Infor ERP LN CSIE Application, including add-ons.
- Handle both operational and change management tasks for the ERP system.
- Provide 2nd level support by troubleshooting and resolving incidents and service requests.
- Transfer knowledge to and support the 2nd line support team, enhancing their capabilities.
- Address 3rd level issues and change requests where domain expertise is available, resolving complex run-related problems.
- Manage relationships with third-party vendors and escalate issues to service partners as necessary.
- Log, update, and close tickets related to run and change activities for ERP and its integrated applications.
- Oversee ‘small change’ initiatives, which are too minor to be considered full projects but require effective management.
oczekujemy
- A relevant IT qualification, such as a BSc in an IT-related field.
- Strong knowledge and experience with Infor ERP LN CSIE.
- Demonstrated success in supporting and delivering ERP applications.
- Project Management experience, preferably with PRINCE2 methodology.
- Solid understanding of Manufacturing, Operations, and Finance processes.
- Familiarity with Business Process Modeling (BPM) and BPMN 2.0 standards.
- ITIL certification, showcasing expertise in IT service management.
Agencja zatrudnienia – nr wpisu 47
ta oferta pracy przeznaczona jest dla osób powyżej 18 roku życia
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