E95H0: Project/ Process Analyst

4 tygodni temu

Kraków, Polska FedEx Pełny etat

We are seeking a detail-oriented and motivated Training and Analytics specialist to join our Customer Technology team in Poland. This role will focus on developing, coordinating, and analysing training programs to enhance employee skills and drive organizational success. The ideal candidate will have a strong background in training development, data analysis, and project management. You will be supporting FedEx’s European transformation by driving and delivering regional and global CT processes, best practices & analytics support.
This role will also focus on some financial analysis and data interpretation, providing strategic insights to drive informed business decisions.
You will join a virtual team spread across Europe with the opportunity to also be involved in creating and delivering dedicated learning programs.

We have an exciting opportunity for you to join the Customer Technology team as a Process Project Analyst

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:
 

Key Responsibilities:

This position is responsible for actively managing time-sensitive IT programs across multiple work-streams, cross-functional teams, and vendors simultaneously.  Good organisational, analytical and ability to work independently required, which will provide good processes, best practice & analytics support.

  • Training Development: Design and implement training programs that align with organizational goals. Collaborate with subject matter experts to create engaging training materials and resources.
  • Program Coordination: Organize and schedule training sessions, workshops, and webinars. Manage logistics, including venue selection, equipment setup, and participant communication.
  • Data Analysis: Collect, analyse, and report on training metrics to evaluate program effectiveness. Use data to identify trends and areas for improvement.
  • Feedback and Improvement: Gather feedback from participants and stakeholders to enhance training programs continuously. Implement best practices and innovative training solutions.
  • Collaboration: Work closely with HR, department heads, and external vendors to ensure training needs are met. Foster a culture of learning and development within the organization.
  • Documentation and Reporting: Maintain accurate records of training activities, participant progress, and evaluation results. Prepare regular reports for management review.
  • Data Management: Collect, analyze, and maintain financial data from various sources. Ensure data accuracy and integrity for reporting purposes.
  • Budgeting and Forecasting: Assist in the preparation of annual budgets and quarterly forecasts. Monitor financial performance against budget and provide variance analysis.
  • Reporting: Develop and present financial reports to management, highlighting key metrics, insights, and recommendations for improvement.
  • Process Improvement: Identify and implement process improvements in financial reporting and analysis. Streamline workflows to enhance efficiency and accuracy.
  • Compliance: Ensure compliance with financial regulations and company policies. Assist with audits and internal controls as needed.



What do you bring with you:
We are looking for:

Individual with minimum 1-2 years’ experience in working with cross function teams. 

Strong analytical skills with proficiency in data visualization and reporting tools (e.g., Excel, PowerBI).

Excellent organizational and project management skills.

Strong communication and interpersonal skills.

Ability to work collaboratively in a fast-paced environment. Specific requirements: 
Good command of English both in writing and speaking 
Creative thinker with the ability to recognize improvement opportunities 
Results oriented; pro-active and decisive, is energetic, enthusiastic and convincing 
Understands the challenges and needs of the business, the stakeholders and is customer focused 
Good interpersonal skills and is a team player, flexible, communicative with strong integrity 

Some experience in training coordination and data analysis.



What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.


Firma FedEx poważnie podchodzi do filozofii, która stawia pracowników na pierwszym miejscu. Jesteśmy pracodawcą zapewniającym równe szanse rozwoju dla wszystkich i zaangażowanym w budowanie różnorodnego i wolnego od dyskryminacji zespołu pracowniczego.

Nasza firma

FedEx to jedna z największych firm świadczących usługi transportu ekspresowego, która konsekwentnie uznawana jest za jedną z 10 najbardziej podziwianych firm w rankingu magazynu „Fortune”. Każdego dnia FedEx dostarcza rozwiązania transportowe i biznesowe dla swoich klientów pochodzących z 220 krajów i na obszarze całego świata. Obsługa tej globalnej sieci jest możliwa dzięki wyjątkowemu zespołowi pracowników FedEx zaangażowanych w dostarczanie usług najwyższej jakości.

Nasza filozofia

Filozofia P-S-P (ang. People-Service-Profit – Ludzie-Usługa-Zysk) określa zasady leżące u podstaw każdej decyzji, polityki lub działania firmy FedEx. Nasza firma troszczy się o swoich pracowników, a oni w zamian zapewniają perfekcyjną obsługę naszych klientów, którzy z kolei nagradzają nas dochodem niezbędnym dla zabezpieczenia naszej przyszłej działalności. Najważniejszym elementem, dzięki któremu filozofia People-Service-Profit ma tak pozytywny wpływ na firmę, jest zamknięcie tego koła poprzez wprowadzenie zysków z powrotem do działalności i inwestowanie w naszych pracowników.

Nasz sukces w branży jest zasługą naszych pracowników. Dzięki naszej filozofii P-S-P stworzyliśmy środowisko pracy zachęcające członków zespołów do stosowania innowacyjnego podejścia podczas świadczenia jak najwyższej jakości usług dla naszych klientów. Troszczymy się o ich dobro i doceniamy ich wkład w działalność firmy.

Nasza kultura

Nasz sukces w branży jest zasługą naszych pracowników. Dzięki naszej filozofii P-S-P stworzyliśmy środowisko pracy zachęcające członków zespołów do stosowania innowacyjnego podejścia podczas świadczenia jak najwyższej jakości usług dla naszych klientów. Troszczymy się o ich dobro i doceniamy ich wkład w działalność firmy.

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