Community Moderator

Community Moderator

Warsaw, Masovian, Poland, 03

Are you passionate about gaming and eager to contribute to a positive and thriving gaming community? We are looking for a dedicated Games Community Moderator to join our community management team. In this role, you will help maintain a respectful, safe, and enjoyable environment for all players by enforcing community guidelines and assisting players.

What You Will Do

Monitor and moderate player interactions on game forums, social media, and other community platforms to ensure compliance with community guidelines.  Provide friendly and professional assistance to players, answering their questions, addressing concerns, and guiding them to relevant resources.  Manage and resolve conflicts and disputes within the community, encouraging positive interactions and cooperation.  Report and document inappropriate content, behavior, and issues to the Community Manager for further action.  Participate in community discussions, build relationships with players, and help foster a sense of belonging.  Assist in organizing and executing community events and activities.  Collect player feedback, suggestions, and concerns and relay this information to the Community Manager.  Encourage positive behavior, sportsmanship, and a welcoming environment within the community. 

To Be Successful You Will Have

Understanding of gaming communities, trends, and player behavior.  2+ years of experience in forum or social media moderation (in gaming industry), with the ability to enforce guidelines and address rule violations.  Strong written and verbal communication skills in English, with a polite and professional tone.  The ability to handle player issues and conflicts diplomatically and effectively. 

In Return You Can Expect

Contract of employment with employee benefits package including private medical care, sport card, day off on your birthday and holiday allowance. Hybrid role with office located on Kostruktorska 13 in Warsaw. Working hours from 10 am to 6 pm. Access to Lionbridge's Employee Wellness Platform. Access to internal training platform. Opportunity to grow within the community management team.  A supportive and collaborative work environment. 

About Lionbridge Games

We are passionate gamers with a mission to deliver great gaming experience to players all around the world. Lionbridge Games was created by a group of dedicated gamers in 2013 at the largest globalization company in the world. We formed a team focused on game services built on the underpinning of Lionbridge’s global infrastructure, enabling us to create a new approach to game services: truly global and technology-led at the core. Learn more at games.lionbridge.com.

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