Technical Product Expert
1 miesiąc temu
Responsibilities:
- Take responsibility for the technical performance of Reverse Vending Systems (RVS).
- Being ambassador between customer requests related to digital integration and API solutions. Programming skills are not required but welcome.
- Ensure service technicians meet quality standards and maintain a high skill level through training and support.
- Manage the RVS install base, monitoring performance and reliability.
- Define technical standards while also being hands-on with repairs and installations.
- Collaborate within a network of technical product experts, contributing knowledge and expertise to projects across the Business Unit.
- Provide 2nd and 3rd-level technical support to technicians and customers.
- Participate in projects that enhance the Business Unit’s success.
- Act as a professional representative of TOMRA to customers, embodying our values and commitment to quality.
Qualifications
Requirements:
- A degree or equivalent education in electromechanics, electrical engineering, or mechatronics.
- Strong mechanical skills for machine installations and good knowledge of electrical systems.
- IT skills, setting up network system.
- Experience with computer operating systems, IT networks, and MS Office applications (especially Excel).
- Previous field service experience is an advantage.
- Analytical and structured problem-solving abilities.
- Team leading experience is an advantage.
- SEP G1 certification (Polish Electricians Association certification - Inspection and Operation up to 1 kV).
- Driving license class B and willingness to travel across Poland.
- Fluent Polish and very good English communication skills (ability to read technical documentation in English).
- We are looking for an enthusiastic, open, and communicative professional who enjoys solving challenges, working with customers, and maintaining high standards in technical service - a person who thrives in a dynamic environment and approaches tasks with loyalty and responsibility.
Additional Information
Our benefits:
- An exciting responsible position in a growing and secure company in a friendly atmosphere with a "you" culture.
- Replacement contract with possibility for an undefined period.
- Option for private health insurance, co-financing sport card, benefit platform.
- E-Learning platform, employee referral program.
- Flat hierarchies and open-door policy in a future-oriented industry
- "Leading the resource revolution" - together at TOMRA we are working to create a sustainable future - become part of it
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