Customer Service/Order Management Specialist with Italian
3 tygodni temu
- The daily execution of customer orders in SAP & e-commerce portal, order management & fulfillment
- Coordination of the entire order delivery process in SAP: master data, pricing, availability, changes, deliveries, incidents
- Delivery management and daily contact with mother plants & warehouses located in Europe
- Claim management
- Management of invoices and credit/debit notes
- Price maintenance in SAP
- Timely responding to various queries and ad-hoc requests affiliated with order management, assisting customers in solving problems and incidents
- Building long-term relations with customers and internal stakeholders
- Very good knowledge of Italian, English and Polish
- Experience in Customer Service, Order Management, Logistics, Planning / Stock Replenishment or similar areas
- Ability to work in a fast paced environment
- Export knowledge and sea container process would be an advantage
- Team work and problem-solving attitude
- Knowledge of MS Office
- Knowledge of SAP will be an asset
- Very strong communication skills and pro-client attitude
- Possibility to have real impact on the business
- Work in dynamically developing company
- Trainings, knowledge sharing & experience gained by working with experts
- Stable working conditions based on employment contract
- Hybrid work system
- Medical care, sport card, life insurance
- Modern office located in the Center of Łódź
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Łódź, Łódź Voivodeship, Polska Philips Pełny etatJob TitleOrder Management Specialist with ItalianJob DescriptionAs Order Management Specialist you will join Philips' Supply Chain. Join our Order Management team that is responsible for managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and...
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Łódź, Łódź Voivodeship, Polska Philips Pełny etatJob TitleOrder Management SpecialistJob DescriptionAs Order Management Specialist you will join Philips' Supply Chain. Join our Order Management team that is responsible for managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging...
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