Customer Service Specialist with Italian

5 dni temu


Wrocław, Polska Grafton Pełny etat

For our client - one of the leaders in an airline industry, we are looking for candidates to join the internatioanl team as a Customer Service Specialist with Italian

Main responsibilities:

  • Providing friendly customer support through the phone,
  • Answering passengers' queries (e.g., rebooking, ticketing),
  • Managing reservations and refunds in the system,
  • Supporting other departments in their activities.

On-site work from the office in Wrocław.

Requirements:

  • Fluency in English,
  • Knowledge of Italian on minimum B2/C1 level,
  • Strong communication and problem-solving skills,
  • Customer-oriented approach.

Benefits:

  • Stable employment in a dynamic and international environment (based on contract of employment),
  • Private medical care and life insurance, Multisport card,
  • Traveller package, including discounts for flight tickets,
  • Implementation training and additional 2 weeks of mentoring,
  • Relocation assistance from abroad.


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