Tier 3 Support Engineer
4 tygodni temu
Codete is not just a software company, it’s a place where tech-enthusiasts can grow by doing what they love and feel valued for what they are. We’re experienced, agile and versatile: we work with a wide range of technologies in projects from many different industries, and the majority of our team are senior-level specialists. At Codete, there’s always something new to learn
As a Tier 3 Support Engineer, you will be responsible for resolving complex technical issues escalated from Tier 1 and Tier 2 support teams. You will work closely with customers, software developers, and other technical support engineers to provide timely and effective solutions to issues related to our products and services. You will also be responsible for troubleshooting, analyzing, and resolving software and platform issues, as well as identifying root causes and providing recommendations for long-term solutions.
Our business partner delivers data-centric security and compliance with data-flow discovery, real-time monitoring, behaviour analytics, and protection across web and enterprise applications (on-prem and on-cloud) and big data environments. Organizations deploy this to ensure data is accessed on a need-to-know basis, providing an industry-leading GDPR compliance technology, while protecting from careless and malicious abuse. Their policy engine centrally delivers row and field-level access controls, risk-based user activity auditing and monitoring across platforms.
Challenges Provide Tier 3 technical support for customers and internal teams Experience with Database Platforms (such as Oracle, Snowflake, Postgres), BigData Platforms (such as Databricks, Hadoop, Spark), Troubleshoot and resolve complex technical issues related to software and systems Work with Tier 1 and Tier 2 support teams to escalate issues as necessary Collaborate with software developers and other technical support engineers to resolve issues and provide solutions Analyze system logs and diagnostic data to identify and diagnose issues Reproduce Issues identified at the customer’s site in order to identify the root cause Develop and maintain technical documentation, including knowledge base articles and troubleshooting guides Stay up-to-date with the latest technologies, industry trends, and best practices related to Tier 3 technical support
Requirements
Bachelor's degree in Computer Science, Electrical Engineering, or a related field 3+ years of experience in Tier 3 technical support or a related field Strong analytical and problem-solving skills Excellent English written and verbal communication skills Experience with troubleshooting complex software and hardware issues Experience with Cloud environments (Azure, GCP, AWS), and Docker/Kubernetes. Familiarity with programming languages such as Java, Python Knowledge of operating systems, databases, and networking protocols Ability to work independently and in a team environment Demonstrated ability to learn quickly and adapt to changing technologies and customer requirements.-
Sales Engineer @ Silent Eight Pte. Ltd.
2 dni temu
Lublin, Polska Silent Eight Pte. Ltd. Pełny etatAt Silent Eight, we develop our own AI-based products to combat financial crimes that enable things like money laundering, the financing of terrorism, and systemic corruption. We’re a leading RegTech firm working with large international financial institutions such as Standard Chartered Bank and HSBC. Join us and help make the world a safer place! Job...
-
Big Data Engineer @ Orange Polska
1 dzień temu
Lublin, Polska Orange Polska Pełny etatAs a Big Data Engineer at Orange you will use your expertise in the field of Data solutions and data pipeline development to enable the processing of a significant volume of data for various stakeholders (including Data Visualization, Data Scientists, and Data Analysts) in the GSP (Global Support for Performance which is the GBS Finance of the Orange Group)....
-
Senior JVM Software Engineer
2 dni temu
Lublin, Polska P&P Solutions Sp. z o.o. Pełny etatSenior JVM Software Engineer Miejsce pracy: Lublin Technologies we use Expected Java Spring Framework SQL PostgreSQL Sybase Optional Kibana Bitbucket Jira Confluence About the project Our Costumer, leading company from telecommunications and IT services industry, specializing in cutting-edge solutions such as web hosting, cloud computing, and internet...
-
IT Support Customer Service
3 tygodni temu
Lublin, Polska Baselinker Pełny etatW BaseLinker tworzymy i doskonalimy platformę SaaS, która zapewnia tysiącom firm w branży e-commerce przewagę nad konkurencją poprzez pełną integrację systemów, automatyzację i optymalizację procesów we wszystkich kanałach sprzedaży. Do tej pory udało nam się wykonać setki integracji (m.in. Amazon, Allegro, eBay, Etsy, Shopify,...
-
Big Data Engineer
4 tygodni temu
Lublin, Polska Orange Business Services Pełny etatabout the role As a Big Data Engineer at Orange you will use your expertise in the field of Data solutions and data pipeline development to enable the processing of a significant volume of data for various stakeholders (including Data Visualization, Data Scientists, and Data Analysts) in the GSP (Global Support for Performance which is the...
-
Big Data Engineer
7 dni temu
Lublin, Polska Orange Polska Pełny etattechnologies-expected : SQL noSQL Scala Python Java Power BI about-project : As a Big Data Engineer at Orange you will use your expertise in the field of Data solutions and data pipeline development to enable the processing of a significant volume of data for various stakeholders (including Data Visualization, Data Scientists, and Data Analysts) in the GSP...
-
QA Automation Engineer
3 tygodni temu
Lublin, Polska SCALO Sp. z o.o. Pełny etatJesteśmy firmą technologiczną.Realizujemy projekty. Budujemy zespoły. Zapewniamy specjalistów do projektów.Za pomocą technologii wspieramy wzrost biznesowy naszych Klientów oraz tworzymy przestrzeń do ciągłego rozwoju naszego zespołu. Nasze Center of Excellence skupia najlepszych specjalistów SCALO, zajmujących się różnymi dziedzinami...
-
Big Data Engineer
5 dni temu
Lublin, Polska Orange Polska Pełny etatExpected, SQL, noSQL, Scala, Python, Java, Power BI About the project, As a Big Data Engineer at Orange you will use your expertise in the field of Data solutions and data pipeline development to enable the processing of a significant volume of data for various stakeholders (including Data Visualization, Data Scientists, and Data Analysts) in the GSP (Global...
-
Senior Hadoop Operations Engineer
3 tygodni temu
Lublin, Polska L.M. GROUP POLAND Sp. z o.o. Pełny etatWe are an international recruitment agency established in 1987 in Israel and operating in Poland since 2014. We specialize in permanent and temporary recruitment. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, for our clients in the BPO/SSC industry, we are looking for a talented individual for...
-
Senior Software Engineer PHP
3 tygodni temu
Lublin, Polska Team Quest Pełny etatTasks: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews and able to mentor junior developers Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute to architectural...
-
Senior Software Engineer PHP
7 dni temu
Lublin, Polska Team Quest Pełny etatThe Key Responsibilites: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews and able to mentor junior developers Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute...
-
Senior Software Engineer PHP
4 tygodni temu
Lublin, Polska Team Quest Pełny etatThe Key Responsibilites: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews and able to mentor junior developers Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute...
-
Senior Software Engineer PHP
4 tygodni temu
Lublin, Polska Team Quest Pełny etatResponsibilites: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews and able to mentor junior developers Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute to...
-
Senior Software Engineer PHP
4 tygodni temu
Lublin, Polska Team Quest Pełny etatKey duties: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews and able to mentor junior developers Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute to...
-
Senior Software Engineer PHP
6 dni temu
Lublin, Polska Team Quest Pełny etatJob description: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews and able to mentor junior developers Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute to...
-
Senior Software Engineer PHP
4 tygodni temu
Lublin, Polska Team Quest Pełny etatJob description: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews and able to mentor junior developers Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute to...
-
C++ Senior Software Engineer
3 tygodni temu
Lublin, Polska Mobica Pełny etatC++ Senior Software Engineer Posted: 30/08/2023 undefined, Lublin, Poland Remote Description_ We are on the lookout for Senior Software Engineers to support a Lublin-based team, working on products for our customer, a leader in vending machine and coffee machine development in the local office for at least 80% of the time.The role includes developing, fixing...
-
Data Engineer
4 tygodni temu
Lublin, Polska SCALO Sp. z o.o. Pełny etatJesteśmy firmą technologiczną. Realizujemy projekty. Budujemy zespoły. Zapewniamy specjalistów do projektów. Za pomocą technologii wspieramy wzrost biznesowy naszych Klientów oraz tworzymy przestrzeń do ciągłego rozwoju naszego zespołu. Nasze Center of Excellence skupia najlepszych specjalistów SCALO, zajmujących się różnymi dziedzinami...
-
Senior Rust Software Engineer
2 tygodni temu
Lublin, Polska Team Quest Pełny etatTasks: Develop reusable, testable, scalable, and efficient code using Rust Create code requiring low-level control Contribute to the company's open-source projects @ GitHub Asynchronous, concurrent, and network programming (TCP, UDP, HTTP) Develop for all three leading platforms: Linux, macOS, and Windows Design REST API (low-level company...
-
Java Developer with Kafka
4 dni temu
Lublin, Polska Sii Sp. z o.o. Pełny etatJava Developer with Kafka Miejsce pracy: Lublin Technologies we use Expected Java Java EE REST Microservices Spring Boot Git Apache Kafka Event Sourcing CQRS About the project The program has the ambition to create a next-generation e-commerce platform that aims to provide seamless end-to-end support for our clients. This future e-commerce platform will...
