Technical Support Engineer with Software Development Experience

3 tygodni temu


Warsaw, Polska Sigma Software Pełny etat
Job Description

  • Troubleshooting platform issues 
  • Addressing customer escalations and helping resolve issues 
  • Setting up new customer environments 
  • Responding to PagerDuty alerts 
  • Monitoring production environments 
  • Answering questions and providing support on Slack

Qualifications

  • 3+ years of software development experience 
  • Commercial experience with C++ or Java 
  • Practical experience with AWS 
  • Familiarity with CI/CD processes 
  • Experience with Linux 
  • Experience working in a support role 
  • Upper-intermediate level of written and spoken English  

WOULD BE A PLUS 

  • Experience with Python and/or JavaScript 
  • Experience in the AdTech domain 


Additional Information

PERSONAL PROFILE 

  • Proactive attitude 
  • Willingness to learn quickly and develop within a team of support engineers 
  • Excellent communication skills 


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