Support Specialist

2 tygodni temu


Warsaw, Polska Wargaming Pełny etat

Job Overview

Wargaming HR Technology Team is looking for a Support Specialist  to join us for a fixed-term contract (1 year).

HR Technology portfolio includes a range of systems for HR process automation, implemented globally (Europe, APAC, and the U.S.). As a part of the Support pillar, you will play a crucial role in providing 1st and 2nd level support to company employees. This includes offering online consultation on system functionality, escalating user requests to responsible teams, and contributing to new projects and solutions designed for Global HR needs.

What will you do?

Provide our customers with online support (via Teams, email, JIRA). Offer consultation, resolve issues, or escalate them to the responsible team within a defined timeframe and according to SLA.  Analyze customer needs and suggest workflows to address them. Collaborate and communicate effectively with teammates.

What are we looking for?

Fluent English (both spoken and written) is a must. Experience in a similar position: HelpDesk, Call Center, or Client Support. Proficiency with computers is required, along with a willingness to learn our systems (JIRA, Confluence, etc.).

What additional skills will help you stand out?

Advanced knowledge of Excel. Prior experience with SAP SuccessFactors. Software support experience. Good understanding of HR processes and/or familiarity with HR systems.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include:

Career development and education opportunities within the company Premium Private Health Care  Mental well-being program (iFeel) Multisport card Remote work Personal Gaming Account  Company events Seniority Awards Referral program - you can recommend the best talents to the Company and receive a reward
  • PMO Support Specialist

    2 miesięcy temu


    Warsaw, Polska GXO Logistics, Inc. Pełny etat

    PMO Support Specialist Warszawa (ul. Flisa 6, 02-247 Warszawa) lub Poznań (Żernicka 22, 62-023 Robakowo) At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion...


  • Warsaw, Polska EMERGE IT Support Pełny etat

    EMERGE IT Support to suma wyzwań jakie podjęliśmy na swojej wieloletniej drodze rozwoju. To dzięki nim wciąż budujemy wartość, zdobywamy doświadczenia, rozwiązujemy problemy i tworzymy przewagę na rynku usług IT dla biznesu. Obce nam korpożycie, a bliscy ludzie i relacje. Łączymy doświadczenie w branży z indywidualnym podejściem do...

  • IT Support Specialist

    1 miesiąc temu


    Warsaw, Polska Synerise S.A. Pełny etat

    technologies-expected : Microsoft365 Jira Confluence Azure about-project : ‍ ‍ Our mission is to understand every person as accurately as possible from all available data. To predict behaviors. To make the right choices. Discover More About Our Innovative Solutions here: Synerise - Behavioral Data Infrastructure Driven by AI and here: BaseModel.AI |...


  • Warsaw, Polska Mellifera Operations Limited Pełny etat

    At Mellifera we develop innovative IT solutions for Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanking platforms in the European Union and the United Kingdom. Our team combines deep industry knowledge with cutting-edge technologies to ensure seamless operation of payment systems and compliance with regulatory standards....

  • User Support Specialist

    3 miesięcy temu


    Warsaw, Polska ARHS Pełny etat

    User Support Specialist Full-time Company Description Arηs is a fully  independent  group of companies specialized in managing complex  IT projects and systems  for  large organisations , focusing on state-of-the-art software development, digital trust, cloud, data science, mobile development, machine learning and infrastructure services. ...


  • Warsaw, Polska ISS Pełny etat

    At ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquarted in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development  and acts as a powerhouse where our employees test and implement products for over...


  • Warsaw, Polska Snowflake Pełny etat

    Build the future of data. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections....

  • IT Support Specialist

    3 tygodni temu


    Warsaw, Polska 7R Pełny etat

    IT Support Specialist w firmie 7R | softgarden View job here IT Support Specialist Pełny etat ...


  • Warsaw, Polska TeamQuest Sp. Z O.o. Pełny etat

    Our Client delivers innovative enterprise grade, global connectivity and Io T services. Their wireless solutions are designed to provide reliable, secure and continuous internet connection between business, people and things wherever the device is located. Technical Support Specialist We offer: An exciting and challenging workplace with great skill and...

  • Sales Support Specialist

    1 miesiąc temu


    Warsaw, Polska Mira Pełny etat

    About MiraMira is a San Francisco-based hormonal health company providing integrative care and hormonal testing for over 100,000 customers. In 2023, they were recognized by Inc. 5000 as America's fastest-growing femtech company. We started our company to help women and individuals reach their parenthood dreams and make their fertility journey...

  • IT Support Specialist

    4 tygodni temu


    Warsaw, Polska PandaDoc Pełny etat

    We're looking for a friendly, customer-oriented IT Support Specialist to join PandaDoc’s international IT team. This position is our first IT role in Poland and will help us support our ever-growing employee user base in Poland and our other locations in the United States and Europe.  In this role, you will: Provide first-line support for hardware...

  • IT Support Specialist

    3 tygodni temu


    Warsaw, Polska PandaDoc Pełny etat

    We're looking for a friendly, customer-oriented IT Support Specialist to join PandaDoc’s international IT team. This position will enhance on-site support at our Warsaw office in Poland and also assist the rest of the team in supporting our remote user base throughout Poland, Europe, and the United States. In this role, you will: Provide first-line...


  • Warsaw, Polska SIX Payment Services Pełny etat

    Customer Support Specialist with French Date posted 03/08/ Location Warsaw | Poland Company Worldline This is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to...

  • IT Support Specialist

    3 miesięcy temu


    Warsaw, Polska Charger Logistics Pełny etat

    Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.Charger Logistics invests time and support into its employees to provide them with the room to...


  • Warsaw, Polska MODIVO S.A. Pełny etat

    Szukasz inspirującej pracy, która pozwoli Ci wykorzystać Twoją kreatywność i pasję do mody? Dołącz do zespołu MODIVO! Jesteśmy dynamicznie rozwijającą się firmą, która pragnie zmieniać świat mody, oferując naszym klientom nie tylko produkty, ale przede wszystkim wyjątkowe doświadczenia. Jeśli jesteś osobą, która nie boi się wyzwań...


  • Warsaw, Polska SQUARE ONE RESOURCES sp. z o.o. Pełny etat

    technologies-expected : Microsoft 365 Azure Active Directory Windows Server technologies-optional : ServiceNow about-project : The Technica Support Specialist (End User Computing) will be responsible for management and maintenance of device lab consisting of around 70 physical PC desktops used for application testing. responsibilities : Manage on-site...

  • Client Support Specialist

    4 tygodni temu


    Warsaw, Polska The Nielsen Company Pełny etat

    At NCS, we help consumer packaged goods (CPG) brands, publishers and retailers improve advertising effectiveness across almost every platform, channel and device – delivering solutions to their biggest challenges.As a Client Support Specialist in our Audience Measurement (AM) team you will play a pivotal role in managing client queries across International...

  • Customer Support Specialist

    3 miesięcy temu


    Warsaw, Polska Webfleet Solutions Pełny etat

    At Bridgestone Mobility Solutions, we are looking for a full time Customer Support Specialist dedicated to our line of business Webfleet with passion for technology. With this position you will join a team of colleagues, based in Amsterdam, Barcelona and Leipzig and you will report to the Regional Team Leader. You will identify, troubleshoot, and help...


  • Warsaw, Polska Robert Bosch Sp. z o.o. Pełny etat

    responsibilities : Being part of the global team for end user support of CAD/PLM applications NX/Teamcenter. Resolve assigned tickets from 2nd level support for several knowledge areas (Teamcenter, CAD NX, interfaces to SAP, workflows). Contribute to continuous improvement of end user support of NX and Teamcenter, e.g. by identifying and addressing...

  • IT Support Specialist

    2 miesięcy temu


    Warsaw, Polska Lionbridge Pełny etat

    Aim Of The RoleLionbridge Poland is seeking an Information Network Specialist to provide support in the field of information technology and technical assistance for the testing team.By joining this team, you will be responsible for creating and maintaining test environments for the testing team in cooperation with the team of programmers.Additionally, you...