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IT Support Specialist
3 miesięcy temu
technologies-expected :
Microsoft365
Jira
Confluence
Azure
about-project :
Our mission is to understand every person as accurately as possible from all available data. To predict behaviors. To make the right choices. Discover More About Our Innovative Solutions here: Synerise - Behavioral Data Infrastructure Driven by AI and here: BaseModel.AI | Apply science to behavioral data. Automatically.
Currently, we are looking for a new IT Support Specialist to join our brave and brilliant Synerise Team.
responsibilities :
Microsoft365 Administration and Support: Manage Teams, Outlook, SharePoint, and InTune,
Azure AD (Entra ID): Handle user accounts, MFA, and group roles,
Atlassian Tools: Support Jira, Jira Service Desk, and Confluence,
Laptop Servicing: Oversee onboarding, offboarding, and maintenance,
User Training and Documentation: Conduct training sessions and create documentation,
Incident and Problem Management: Respond to incidents, perform root cause analysis, and collaborate on solutions.
requirements-expected :
At least 2 years in a similar support role,
Experience of working with macOS (with Apple laptops), in particular managing them remotely,
Good knowledge of Microsoft365 digital workplace,
Good knowledge of Atlassian products,
The ability to work flexible, being self-responsible and success-commited person,
Motivation to develop yourself and acquire new knowledge,
Solving problem skills and client facing skills,
Eagerness to visit our Warsaw office at least 2-3 times a week to support internal customers.
offered :
Chance to growin both engineering and inter-personal aspects,
Have a significant impact on our IT support area and the opportunity to implement improvements,
Being a member of team of people that focuses on relationships and a good atmosphere,
A chance to take part in building a strategic and ambitious Big Data-related products used by international top clients from various fields.
benefits :
sharing the costs of sports activities
private medical care
remote work opportunities
flexible working time
fruits
integration events
