Pure Play and Omnichannel Account Manager

Hello. We're Haleon. A new, world-leading consumer health company. Shaped by everyone who joins us. Together, we're improving the everyday health of billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we achieve this in a business that we control. In an environment that we're helping to shape. And in a culture, that's uniquely ours. Care to join us. It isn't a question.

With category-leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, combined with our passion, knowledge, and expertise, we're uniquely placed to grow a strong, successful business. 

This is an exciting time to join us and help shape the future. It's a chance to be part of something special.

Pure Play and Omnichannel Account Manager

About the role

We are currently looking for a Pure Play and Omnichannel Account Manager to join our team in Warsaw. We are currently looking for a Pure Play and Omnichannel Account Manager to join our Pharmacy Channel Sales team in Warsaw. This role aims to develop Pure Players such as Allegro, Amazon and Omnichannel partners such as Rossman and Biedronka in Digital Commerce. The role of the Pure Play and Omnichannel Activations Manager will be to fully lead the business with Pure Players, plan activations and execute JBPs. At the same time, the Key Account Manager will be responsible for developing the capabilities of the Omnichannel KAMs and will co-own the cooperation on e-commerce, partner and consult with the Omnichannel KAMs and external partners to deliver the sales targets and Digital Shelf metrics.

Key responsibilities

Responsibility for the creation, development, and implementation of the strategic and tactical e-Commerce activation plan for all Haleon CH brands across Polish marketplaces and Mass Market Pure Play and grocery retailers.

Development of an e-Commerce activation plan and evaluation process for e-Commerce activations in Polish e-retailers.

Leading JBP development and implementation for Pure Players e-Retailers

Supporting Omnichannel KAM’s in JBP development and execution across sizable Omnichannel retailers

Exploring internal and external possibilities and recommending new e-Commerce opportunities that will drive Haleon's performance in the Mass Market channel.

Optimizing conversion rate performance on Marketplaces.

Responsibility for activating paid search auctions and automatic RTB (Real Time Bidding) systems to increase Haleon SKUs visibility and online merchandising positions.

Leading Marketplace partnerships 1P and 3P, consulting the business on using e-Retailers portal.

Delivering the Digital Shelf KPIs for the retailers in the scope of responsibilities: availability, search, and content compliance.

Partnering with CEE Digital Commerce team to localize CEE dCom strategy and implement best practices from other BUs and Cluster to Poland e-Retailers activations.

Responsibility for Omnichannel KAMs capabilities development to elevate partnership, digital shelf, activations, and analytics pillar within the cooperation.

Qualifications and skills

University degree, preferably in Business Administration/Digital Marketing.

Fluency in Polish and English.

Proven experience in developing and managing eCommerce sales in Poland.

Proven experience with e-commerce marketplace accounting (Allegro, Ceneo), e-pharmacies, omnichannel e-retailers.

Proven track record in RTB activations and driving sales through e-retailers platform.

Exceptional knowledge of digital marketing tools and on-platform conversion optimization

Strong negotiation, JBP leading and key accounting experience.

Experience in developing eCommerce capabilities for non-eCommerce related employees. Organizing training programs and consulting.

Strong solution and results orientation.

Strong ability to build strong cross-functional relationships and ability to work in a matrix structure.

Strong experience in leading strategic process and alignment, ensuring execution follows strategic alignment.

Strong change management experience or ability to build multi-functional processes from the ground up.

Strong organizational, time management, self-management, and project management skills.

Strong analytical skills with proven ability to translate findings into insights.

Improving everyday health takes dedication. Energy. Effort. So, we want to reward your contribution with a benefits package that includes:

Careers with one of the world's leading healthcare companies

Hybrid work

Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievement and engagement)

Extensive support for work-life balance (flexible working solutions including home working, health, and wellbeing activities)

Family benefits (extra parental leave, caregiver policy)

Life insurance and pension plan 

An open and inclusive environment that supports and welcomes all aspects of diversity (gender, race, ethnicity, sexuality, disability, or any other characteristic).

Private medical package with additional preventative healthcare benefits for employees and their eligible dependents

Sports card (Multisport) 

Personalised learning approach

Supportive community and integration events 

Modern office with creative rooms 

Free car and bike parking 

Please save a copy of the job description as it may be helpful to refer to it after the advert has closed.

Diversity, Equity, and Inclusion 

At Haleon, we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, inspires curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We strive to create a climate where we celebrate our diversity in all its forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture across all our roles. If flexibility is important to you, we encourage you to explore opportunities with our hiring team.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.