Telehealth Product Manager

3 tygodni temu

Warsaw, Polska Mira Pełny etat

About Mira

Mira is a San Francisco-based hormonal health company providing integrative care and hormonal testing for over 92,000 customers. In 2023, they were recognized by Inc. 5000 as America's fastest-growing femtech company. We started our company to help women and individuals reach their parenthood dreams and make their fertility journey smoother.

Mira’s most important breakthrough was inventing the market's only FDA-compliant at-home fertility monitor with quantitative technology. Since the beginning, they have been on a mission to develop data-driven hormonal health solutions to help women make confident health decisions during every stage of their lives—from the menstrual stage to menopause. Mira offers solutions to test, boost, and navigate fertility—starting from comprehensive hormone testing and supplements to fertility coaching and online courses.

We are committed to helping our customers achieve the highest possible success rates and outcomes; that is why our focus is on personalized care, the use of the most cutting-edge technology, and science-backed data.

About the position

We are looking for a Telehealth Product Manager with a founder’s mindset to lead our virtual Hormone Health Clinic. Beginning with the Fertility Program, this role offers the chance to scale the clinic and introduce additional programs, further enhancing the Mira ecosystem. Think of it as a startup within a startup.

If you're ready to challenge yourself in a high-growth environment and make a meaningful impact on women's health, we invite you to join our team

Responsibilities:

  • Lead the development and scaling of in-house telehealth services, ensuring the product concept aligns with user needs, and manage the product development lifecycle, including defining roadmaps, setting priorities, and making data-driven decisions.
  • Oversee client and provider personas, product documentation (guides, SLAs, procedures, etc.), and quality control processes to ensure an optimal user experience and maintain high standards.
  • Establish and maintain relationships with external partners, healthcare providers, and technology vendors to support the implementation of telehealth services while ensuring compliance with healthcare regulations and standards in collaboration with HIPAA experts.
  • Collaborate with cross-functional teams to plan, build, and launch telehealth products, facilitating communication, organization, and task management from concept through launch.
  • Drive continuous improvement in conversion rates together with the Product Marketing Manager, and work on increasing Clinic Lifetime Value (LTV) by focusing on product retention and reactivation strategies.
  • Lead user testing and feedback collection processes to enhance user satisfaction, and establish success metrics to measure and assess the impact of product initiatives.
  • Communicate priorities, requirements, plans, and project statuses with key stakeholders regularly.
  • Stay updated on emerging technologies and best practices in telehealth to bring innovative ideas to the team.
  • Act as leader of the Mira Clinic product, demonstrating a startup mindset, taking initiative, and driving the success of the telehealth product.

Requirements

  • Bachelor’s degree in Business, Management, Marketing, or a related discipline.
  • Proven experience in Product Management within telehealth or telemedicine services, specifically targeting the US market.
  • Strong financial analytics capabilities, including ROI and project payback analysis.
  • Experience in managing cross-functional teams effectively.
  • Ability to introduce innovative ideas to drive product growth at Mira.
  • Excellent project management, organizational, and ownership skills.
  • Willingness to start with hands-on tasks before transitioning to a leadership role.
  • Previous experience as a founder or co-founder is a plus.

Details

The role is a remote position, with a 40-hour workweek, flexible working hours and occasional overlap with the US team.

What we offer

  • You will work with a dedicated, highly-engaged, international team of professionals who are passionate about helping couples and individuals start their families
  • We have a fast paced and collaborative work environment where we encourage open communication, ownership and independence
  • In addition to competitive salary we offer performance-based bonus system based on OKRs
  • We provide professional development opportunities - training courses, workshops and seminars

Recruiting process

Step 1 ‘Screening call with HR’ - Step 2 ‘Assessment task’ - Step 3 ‘Interview with Product Team’ - Step 4 ‘Final interview with CEO’

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