Customer Services Engineer PL
2 tygodni temu
Barco designs technology that makes everyday life a little better. Seeing beyond the image, we develop sight, sound, and sharing solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). With a team of over 3, employees, located all around the globe, we realized sales of 1, million euro in .
Function
Barco is looking for a new Customer Services Engineer for the EMEA, based in its Polish Office in Warsaw. As a Customer Services Engineer, you’ll support our partners in deploying and servicing visualization systems in the Corporate, Control Room and Healthcare area and you will be key to ensure Barco remains a truly service- and client-oriented company.
Key responsibilities
Provide technical remote and on-site support to Barco’s Corporate, Control Room and Healthcare Customers in the EMEA area. Repair and troubleshooting of Barco hard- and software. Assist at sales demos to promote our Barco’s solutions. Give product training to partners and end-users. Execute pro-active analysis visits, report and provide suggestions. Collect insights and feedback on our products from customers and partners and feed them back to the product managers and R&D teams. Document actions and solutions in a timely fashion. Follow training to update your technical, commercial and soft skills. Build a relationship with the Customers and detect Service sales opportunities.Requirements
3 years of experience in a technical customer (Service/Sales) environment in Visualization industry Good knowledge of hardware, software and networking technologies. Communicates fluently in English. Knowledge of any additional language is an asset. Excellent communication skills, both verbally and in writing. Is service- and client-oriented. Experience with Barco’s products and Salesforce is a plus.Our offer
A permanent contract A competitive salary package. The opportunity to work for an international market leader where innovation really matters. Internal training in our Barco University A modern and state-of-the-art working environment-
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