Customer Services Professional with Finnish

1 miesiąc temu


Warsaw, Polska Foundever Pełny etat

Customer Services Professional with Finnish

Req ID#: 384590

Warsaw, Poland, PL

Job Description:

Description

Join our team at Foundever  

Customer Service Specialist with Finnish  

Location: full remote

Your daily tasks:

✅ Consistently achieve email quality score goals to meet client and customer satisfaction goals. 

✅ Maintain accuracy and security of customer information on the database; 

✅ Following company policies and procedures, ensuring quality;

✅ Performing daily tasks in an efficient and timely manner;

✅ Investigate, troubleshoot, and diagnose hardware and software technical issues; 

✅ Stay up to date with process changes and product updates; 

✅ To complete daily tasks as allocated in an efficient and timely manner. 

Requirements: 

Language: Proficiency in Finnish (C1) and English (B2) 

Experience: Cool if you have experience in customer service;

Technology: Knowledge of MS Office and developed computer skills;

Advantages will be:

Ability to prioritize and plan;

Independence AND ability to work with minimal supervision;

Ability to solve problems;

Attention to detail;

Soft skills. 


Working conditions:

Type of contract you choose yourself (freelance contract for students or employment contract);

Basic salary + bonuses;

⌚ Working hours: 9:00 am - 17:00 pm, Monday - Friday (8 hours a day);

Remote job offer 


Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

We offer private Medicover privacy insurance;

Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

Professional development through training and cross-location cooperation at the international level. 


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