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Customer Service Professional with English
3 miesięcy temu
🚀 Join our team at Foundever 🚀
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw), and now we are looking for you to join our team
🌟 Customer Service Specialist with English🌟
Location: Warsaw
Your daily tasks:
✅ Providing the highest level of customer service (Chat/E-mail/Phone);
✅ Answering incoming calls and meeting targets set by the customer and management;
✅ Following company policies and procedures, ensuring quality;
✅ Performing daily tasks in an efficient and timely manner;
✅ Achieving quality goals for calls and customer satisfaction.
What do we expect from you?
🌍 Language: Proficiency in English (B2);
💼 Experience: Cool if you have experience in sales;
💻 Technology: Knowledge of MS Office and developed computer skills;
🌞 Personality: Motivated and enthusiastic.
Advantages will be:
📝 Ability to prioritize and plan;
💪 Independence AND ability to work with minimal supervision;
🔧 Ability to solve problems;
🔍 Attention to detail;
🏅 Sales skills;
🤝 Soft skills.
Working conditions:
📜 Type of contract: employment contract and freelance contract for students
💰 Basic salary + bonuses
🏢 Work environment: Hybrid work in our new office in Warsaw
What else should you know?
💸 Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
💊 We offer private Medicover insurance;
🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
📈 Professional development through training and cross-location cooperation at the international level.
Company Overview:
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
