Italian-speaking Trading Services Analyst, in Krakow
Znalezione w: Talent PL C2 - 2 tygodni temu
As a Trading Services Analyst, you'll deliver support to global client base. We're looking for people with a passion for providing client service and interest in learning more about financial markets.
As a Trading Services Analyst, you'll help deliver world-class and industry-leading support to global client base. We're looking for people with a passion for providing excellent client service and who have an interest in learning more about financial markets.
About our partner:
Founded in 1974, our client invented the concept of financial spread betting. Today, they're the world's No.1 spread betting and CFD provider, with offices in 14 countries and over 195,000 clients worldwide.
Recognized as one of Britain's top employers, it's no surprise that this success has come from empowering their people to be brave, innovative and inspiring. Join our client, and you'll find the perfect place to showcase your talents and passion. Your achievements will be recognized, and you'll have the support of a collaborative global team.
Where you'll work :
As part of a connected global team, you'll come to work in a friendly and dynamic environment. Our client's comfortable, cutting-edge offices contain everything you need to succeed:
- Agile work spaces and hot desks
- Private quiet rooms
- Breakout and refreshment areas
- You will be based in our client's Krakow office or work remotely anywhere in Poland.
- Join our client, and you'll be joining the best in an always-moving industry.
How you'll progress:
- Your development is as important to our client as it is to you.
- You'll be rewarded for hard work, with support to get better at what you do.
- You'll work in a fast-paced project environment where change is constant. If you're up for the challenge, you'll have opportunities to try new things and broaden your skills quickly through exposure to the executive team and new experiences.
- There are many opportunities for you to learn and grow within our client's organisation. They value and support career mobility and opportunities could well stretch into other marketing capability areas, Centres of Expertise or beyond marketing into the wider business.
What you'll get:
As well as having the chance to attend regular social events, get funding for your charitable endeavors and join a range of special interest groups, you'll receive an attractive selection of benefits working with our client:
- Flexible working hours and work-from-home opportunities
- Performance-related bonuses
- Pension, insurance and medical plans
- Career-focused technical and leadership training
- Two volunteering days per year
- One day of birthday leave per year
- Contribution to gym memberships and more
- Relocation package
What you will do:
Our client will provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding. Your scope of duties will be focused on:
- Providing front-line support to clients across phone, email, web chat, WhatsApp and social media;
- Answering queries from client base on all of the products and platforms;
- Resolving trade queries and disputes;
- Dealing and executing trades for clients over the phone (after a relevant training) - this is execution-only dealing (we do not give any trading advice);
- Providing clients with technical support with front-end platforms and chart packages;
- Conducting audit checks and client administration tasks;
- Participating in and running various local and international projects or initiatives.
What you'll be:
- A degree-level education
- Fluency in primary support language: Italian (written and spoken)
- Fluent competency in English (verbal and written)
- Excellent interpersonal and communication skills
- A logical and analytical approach to problem solving
- Confidence to employ basic maths skills, particularly mental arithmetic.
- Strong organisational and time management skills
People who embody our client's three core values - who want to champion the client, lead the way and love what we do.
Our client recruits based on excellence and believe that diversity is vital to success. They have zero tolerance for bullying, harassment or any other behaviour that stifles innovation and collaboration.
Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
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