EMEA P2P Supervisor

3 miesięcy temu

Warsaw, Polska Baxter Pełny etat

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Summary:

Reports to P2P Lead.

Responsible for supervising a team of up to 10 P2P Specialists in their day-to-day activities, ensuring the defined service level agreements are met and are accountable for driving a culture of service excellence.

Essential Duties and Responsibilities:

Works with Baxter Business Services (BBS) personnel and vendors, as well as in-country personnel, to address and resolve issues as they surface, enforce the adoption of the agreed channel strategies and manage compliance with the defined policies and procedures.

Ensure errors are minimized and straight-through processing principles are adopted where possible.

Investigate complex invoice processing issues and progress through to a satisfactory outcome.

Support period-end close reconciliation activities, as needed.

Reconcile supplier statements and investigate debit balances as instructed.

Perform Data entry/ keying into payable systems, as required.

Reconcile/analyze general ledger accounts, as required.

Maintain a high-performing, highly motivated team, ensuring that staff receive the training appropriate to their needs/abilities.

Provide staff coaching and reviews and approve employee performance evaluations for completeness/fairness.

Support staff training and education activities.

Monitors the quality of responses to the customer and is accountable for setting the appropriate escalation policies.

To plan, organize and define roles for team members to ensure that customer service expectations are met or exceeded.

Work with Procurement, Finance management and BBS Management to manage compliance issues.

Identify and present solutions for continuous process improvement, including root cause analysis and recommendations

Review and propose changes to Accounts Payable policies and procedures as dictated by market and company changes and/or industry, in addition to changes in personnel, department practices and systems

Educate internal customers and suppliers on the use of self-service solutions, where appropriate

Provide input into performance metrics

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. List knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Expert in the end-to-end Accounts Payable process

Understanding of Accounts Payable best practices

Excellent customer service skills

Ability to plan, assign and direct work; ensuring strict deadlines are met

Expertise in BBS operations including organization, processes and technologies

Understanding of Accounts Payable best practices

A self-starter with the drive needed to manage target and deadlines

The written language skills needed to deliver service excellence

Knowledge of financial systems

Understanding of change management and human resource issues

Good analytical and interpersonal skills

Education and/or Experience:

Minimum three -years of Finance experience, including functional Accounts Payable experience.

Bachelor’s Degree, preferably in Accounting or Finance desirable.

Working knowledge of general accounting practices is desirable.

Experience with presentations.

Knowledge of AP technology is desirable.

Language skills as specified.

What we offer:

Probation period of 3 months and then for an indefinite period.

Competitive salary, annual bonuses, recognition award program.

Corporate culture based on our values: collaboration, speed, courage and simplicity.

Possibilities for development on a personal and professional level in one of the leading global MedTech companies.

Package of benefits including Private medical care (Lux Med), Life Insurance, and Multisport card.

Bax4U - cafeteria/lunch cards (300 PLN monthly).

PPE program with very attractive conditions available for each employee after 3 months.

Fully covered language courses (English or other languages according to business needs).

Co-financing of holidays and an additional 2 days off from work annually and an extra day off for your birthday

Employee Stock Purchase Plan.

Great Warsaw office location - Powiśle

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

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