Analyst - Change Management

4 miesięcy temu

Kraków, Polska Antal Sp. z o.o. Pełny etat

Analyst – Change Management

 

The Global Defence Service Delivery team operates business requestable services across a globally dispersed team, which support Cybersecurity’s Network Security, Data Protection, Cryptography, Infrastructure and Endpoint Security capabilities, in addition to supporting technology change across Cybersecurity.

 

Location: 100% remote

Form of employment: B2B

 

The Analyst – Change Management role-holder is charged with protecting the Company brand, shareholder value, information, and financial assets, across the globe in the following ways:

  • Support the Head of Global Defence Service Delivery with running the twice weekly Cybersecurity Change Board. This may include creating the agenda within Service Now CAB workbench
  • Ensure adherence to Software Development Lifecycle controls for software changes, educating Change Raisers on the correct processes where necessary
  • Review Change Records for quality, ensuring sufficient information has been provided within the Change Record to proceed.
  • Timely reporting on Change Management metrics, such as Change Management KCIs and SDLC/DEPL Control compliance
  • Identify common problematic themes, through analysis of change records, and work with Change Raisers to drive through remediation.

 

Skills

  • Strong stakeholder management skills, with experience of understanding and meeting the needs of multiple stakeholders.
  • An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative and actionable manner.
  • Customer centric consultancy approach with experience in delivering large scale transformation. 
  • Excellent leadership, communication, and interpersonal skills.
  • Strategic thinker with the ability to translate technical concepts into business-friendly language.
  • Strong analytical and problem-solving skills.
  • Influences beyond his/her department, leads transformation initiatives to change behaviours and mindset which makes the bank better.
  • Experience working in a highly regulated, large multi-national environment.
  • Reliant and adaptive to changing situations, with strong desire to delegate and empower the team.
  • Strong analytical and problem-solving skills.
  • Proficiency in data analysis tools and techniques.
  • Ability to work collaboratively with cross-functional teams.
  • Experience with business process modeling and documentation tools.
  • Knowledge of project management methodologies and tools. 

 

Technical Skills

  • Experience of the IT Service Management function and CAB Workbench within Service Now.

 

To learn more about Antal, please visit www.antal.pl

 

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