L1/L2 IT Service Desk Analyst with German or Dutch
6 dni temu
Location: Rumunia
Category: Specjalista ds. Wsparcia Technicznego / Helpdesk / Serwis
Responsibilities:- Front and back-office support (Customer support, connection to the Level 2, support our external and internal partners)
- Using technical knowledge and tools to provide the best support to our customers
- Implement & maintain the internally specified KPIs
- Implement and participate in the promotion of continuous improvement initiatives
- Fluent in English B2 and German C1 or Dutch C1, both verbal and written
- Technical training, comparable relevant qualification, or a very good technical understanding
- Innovative open understanding of relevant topics
- Interested in Lean and Agile
- Open understanding of the activity in the service desk
- Very good teamwork and communication skills
- Diverse attitude towards all employees and open communication culture
- International networking with all service desk colleagues
- Attractive salary
- Stable job offers - employment contract
- Work in a multicultural and diverse environment with employees from over 30 countries
- Professional trainings and great career development opportunities
- Free access to our award-winning learning platform
- Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
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