Ryanair Customer Support with English/French

2 tygodni temu


Katowice, Silesia, Polska TN Poland Pełny etat

Social network you want to login/join with:

Ryanair Customer Support with English/French - work from Katowice, KatowiceClient:

Concentrix

Location:

Katowice

Job Category:

Other

EU work permit required:

Yes

Job Reference:

2c52696867e6

Job Views:

3

Posted:

20.03.2025

Expiry Date:

04.05.2025

Job Description:

Ryanair is Europe's most popular airline, with up to 142 million annual passengers, operating more than 2,400 flights a day and connecting 37 countries using a fleet of more than 450 aircraft. Another 200 Boeing 737 will join the fleet soon, allowing Ryanair to increase traffic even more

As a result, Concentrix Poland is opening new opportunities for candidates who want to provide services to Ryanair

We are a professional team working as airline customer support. Thanks to us, satisfied customers can enjoy a successful trip, and their difficult situations are solved by our qualified staff.

Join us and work as: Ryanair Customer Support with English/French

Responsibilities:

  1. Assisting passengers with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage, booking tickets, rescheduling flights.

Requirements:

  1. Knowledge of English on a communicative level (min. B2)
  2. Knowledge of French on a communicative level (min. B2)
  3. Ability to operate Windows operating system and MS Office package
  4. Communication skills and attitude towards working with people
  5. High personal culture and customer orientation
  6. Commitment and motivation to work - together we can achieve more
  7. Availability to work from the office in Katowice

We offer Standard Labor Contract:

  1. Indefinite Employment Contract
  2. Modern workplace in Katowice in a multinational environment
  3. Very attractive salary with performance bonuses and rewards
  4. Fully-paid training prior to direct contact with customers
  5. Training and development programs
  6. Medical services and Private medical care, Group insurance program
  7. Sports and leisure program, as well as My Benefit Cafeteria
  8. Possibility of choosing from 3 best-designed Relocation packages
  9. A very dynamic and international work environment with plenty of career opportunities
  10. Social activities, events, and celebrations
  11. Guaranteed hourly rate based on a civil contract
  12. Flexible working days and hours (you can choose the working days and hours you want to work between Monday - Sunday 9:00 a.m. and 10:00 p.m.)
  13. Substantive support of the leader at each stage of cooperation
  14. Coaching to improve qualifications
  15. Possibility of promotion in the company structure

Who are we?
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world's biggest and best companies. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more

Location:

POL Katowice - Global Office Park-Bldg C Flrs 2 & 3

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