Technical Consulting Engineer

2 dni temu


Kraków, Lesser Poland Cisco Systems, Inc. Pełny etat
Technical Consulting Engineer - Cisco Secure Network Analytics (SNA)

Location: Krakow, Poland

Area of Interest: Security

Job Type: Professional

Technology Interest: Networking, Security

Job Id: 1437710

Meet the team:

Join Cisco's team in Krakow, Poland as a Technical Consulting Engineer and be a part of our Customer Experience Centers (CXC). In this role, you will be supporting our Cisco Secure Network Analytics (SNA), a platform that provides pervasive network visibility and security analytics for advanced protection across the extended network and cloud. Be responsible for providing technical support to customers on a variety of operating systems. Excellent customer service and customer experience skills are essential.

Your Impact:
  • Providing technical support and troubleshooting for Cisco SNA platform.
  • Assisting customers in optimizing and managing their networks.
  • Maintaining strong customer relationships and providing excellent customer service.
  • Technical background of configuring and troubleshooting issues in computer networks and Linux.
  • Solid grasp of network protocols (TCP/IP, DNS, HTTP, etc.).
  • Knowledge of network traffic analysis tools (Wireshark, NetFlow).
  • Experience working with security certificates (PKI).
Preferred qualifications:
  • Linux Professional Institute Certification (LPIC) or other Linux certifications.
  • Degree or equivalent experience in Cybersecurity, Computer Science, Information Technology, or a related field.
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