Senior Analyst with French

3 tygodni temu


Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

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Senior Analyst with French - Customer Issue Resolution (Auto & Aero) (m/f/x), Wrocław

Client: 3M

Location: Wrocław

Job Category: Other

EU work permit required: Yes

Job Reference:

da79b8f52a4c

Job Views:

3

Posted:

15.03.2025

Expiry Date:

29.04.2025

Job Description:

The Impact You'll Make in this Role

As a Customer Issue Resolution Senior Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. You will be mainly responsible for delivering high quality service in Complaints/Disputes, Returns/Credits, and Credit & Collections Management and Resolution. This role is customer-facing, interacting directly with automotive and aerospace external customers, Quality Teams, and partnering with cross-functional team members to drive results.

The main objective in this role is to secure efficient AR collection for 3M and ensure we meet customer expectations in Complaint management activities, with a strong emphasis on coordination and facilitation to ensure root cause and corrective actions. This position works independently to meet targets and objectives set by 3M management and collaborates with senior co-workers, supervisors, and/or management for guidance on difficult situations.

Your Skills And Expertise

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:

Additional qualifications that could help you succeed even further in this role include:

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Does this opportunity and our innovative 3M culture align with your career aspirations?

If so, we encourage you to apply and embark on a journey of creativity and growth with us.

We look forward to hearing from you

Resources for You

For more details on what happens before, during, and after the interview process, check out the Insights for Candidates page. If you have further questions, please reach out to Max (our AI Virtual Assistant) via our Career Page.

At 3M, we believe diversity & inclusion are essential to innovation. We seek and value differences in people This job ad is addressed to all potential candidates. As an equal opportunity employer, 3M will not discriminate against any applicant for employment on the basis of race/ethnicity, nationality, religion, sex, gender identity, sexual orientation, pregnancy/maternity-related matters, age or disability, or any other relevant characteristic protected under applicable local law.

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