Junior Operations Specialist in Customer Support

3 tygodni temu

Warszawa, Mazovia, Polska careersinpoland Pełny etat

Main Page / Jobs / Junior Operations Specialist in Customer Support (German)

Junior Operations Specialist in Customer Support (German)

Airhelp

Level: intern/junior

Working hours: Full time

Salary (gross): 5500-7000 pln

published 2025/03/25

Junior Operations Specialist in Customer Support (German)

Type of contract: Employment

Type of Work: Hybrid (1 day in the office/month)

Compensation: 5500 - 7000 PLN gross (plus up to 3000PLN performance bonus)/month

Do you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and German? Then you might be just who we're looking for — even if you don't have experience yet.

At AirHelp, we're on a mission to make air travel fairer. Every year, millions of passengers are affected by delayed, canceled, or overbooked flights, and we're here to make sure they get the compensation they deserve. Join us and turn your language skills and problem-solving abilities into a rewarding career where you'll make a real difference for travelers around the world.

Please submit your application in English.

What you'll do:
  • Be the friendly and helpful voice of AirHelp — supporting customers throughout their claim journey via email, chat, and social media.
  • Use the training we provide to confidently assess claims, answer questions, and apply legal knowledge to help customers.
  • Collaborate with other departments to ensure a seamless customer experience.
  • Confidently hit targets while pushing yourself to keep quality and efficiency high.
Ideally, you'll bring with you:

(Disclaimer: We understand that you may not tick every box. But if you are excited about the idea of joining AirHelp, we'd love to hear from you anyway).

  • Fluency in English and German.
  • Eagerness to learn about the airline industry and customer service — no experience required.
  • Genuine willingness to help people and go the extra mile for them.
  • Strong adherence to procedures with a keen eye for detail.
  • The ability to thrive in a fast-paced environment, while staying organized and prioritizing tasks efficiently.
  • The availability to work on weekends.
Perks and benefits:
  • Private life and health Insurance.
  • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy.
  • Annual travel allowance.
  • Work from anywhere for up to 2 weeks/year.
  • Language classes.
  • Personalized progression plan.
  • Internal training programs and knowledge-sharing events.
  • Unlimited, free use of AirHelp's services.
  • Pre-paid virtual card.
  • Access to mindfulness and well-being platform (Mindgram).
  • Team days and Parties.
About AirHelp

At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2.7 million passengers in receiving their rightful compensation, and we've protected over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA.

And there's more AirHelp isn't just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals.

We're committed to equal opportunities and diversity. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you

#J-18808-Ljbffr

  • Junior Operations Specialist in Customer Support

    3 tygodni temu

    Warszawa, Mazovia, Polska careersinpoland Pełny etat

    Main Page / Jobs / Junior Operations Specialist in Customer Support (French)Junior Operations Specialist in Customer Support (French)AirhelpLevel: intern/juniorWorking hours: Full timeSalary (gross): 5500-7000 plnpublished 2025/03/25Type of contract:EmploymentType of Work:Hybrid (1 day in the office/month)Compensation:5500 - 7000 PLN gross (plus up to...

  • Junior Operations Specialist in Customer Support

    3 tygodni temu

    Warszawa, Mazovia, Polska careersinpoland Pełny etat

    Main Page / Jobs / Junior Operations Specialist in Customer Support (Hungarian)AirhelpLevel: intern/juniorWorking hours: Full timeSalary (gross): 5500-7000 PLNPublished: 2025/03/25Junior Operations Specialist in Customer Support (Hungarian)Type of contract: EmploymentType of Work: Hybrid (1 day in the office/month)Compensation: 5500 - 7000 PLN gross (plus up...

  • Junior Operations Specialist in Customer Support

    3 tygodni temu

    Warszawa, Mazovia, Polska AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (German)Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawCompensation: 5500 - 7000 PLN gross (plus up to 3000PLN performance bonus)/monthDescriptionDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and German? Then you...

  • Junior Operations Specialist in Customer Support

    3 tygodni temu

    Warszawa, Mazovia, Polska AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (Hungarian)Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawCompensation: 5500 - 7000 PLN gross (plus up to 3000PLN gross performance bonus)/monthDescriptionDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and...

  • Junior Operations Specialist in Customer Support

    3 tygodni temu

    Warszawa, Mazovia, Polska AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (Chinese)Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawCompensation: 5500 - 7000 PLN gross (plus up to 3000 PLN gross performance bonus)/monthDescriptionDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and Chinese?...

  • Junior Operations Specialist in Customer Support

    3 tygodni temu

    Warszawa, Mazovia, Polska AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (French)Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawReporting To: Maciej MazanCompensation: 5500 - 7000 PLN gross (plus up to 3000PLN performance bonus)/monthDescriptionDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in...

  • Junior Operations Specialist in Customer Support

    3 tygodni temu

    Warszawa, Mazovia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Junior Operations Specialist in Customer Support (German), WarsawClient:Jobs for HumanityLocation:Warsaw, PolandJob Category:OtherEU work permit required:YesJob Reference:b3860007c7c1Job Views:3Posted:21.03.2025Expiry Date:05.05.2025Job Description:What you'll do:Assist customers at every stage of our claim-handling...

  • Junior Operations Specialist in Customer Support

    3 tygodni temu

    Warszawa, Mazovia, Polska AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (French)Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawReporting To: Maciej MazanCompensation: 5500 - 7000 PLN gross (plus up to 3000 PLN performance bonus)/monthDescriptionDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in...

  • Junior Operations Specialist in Customer Support

    3 tygodni temu

    Warszawa, Mazovia, Polska AirHelp Pełny etat

    Junior Operations Specialist in Customer Support (German)Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawCompensation: 5500 - 7000 PLN gross (plus up to 3000PLN performance bonus)/monthDescriptionDo you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and German? Then you...

  • Customer Support Operations Specialist

    4 dni temu

    Warszawa, Mazovia, Polska AirHelp Pełny etat

    AirHelp is on a mission to make air travel fairer, and we need your help to achieve this goal. As a Junior Operations Specialist in Customer Support, you will be the friendly and helpful voice of our company, supporting customers throughout their claim journey via email, chat, and social media.You will use the training we provide to confidently assess...

  • Junior Operations and Customer Service Specialist

    3 tygodni temu

    Warszawa, Mazovia, Polska Elavon Pełny etat

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to...

  • Junior Operations and Customer Service Specialist

    3 tygodni temu

    Warszawa, Mazovia, Polska Us Bank Pełny etat

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to...

  • Customer Service Specialist

    6 dni temu

    Warszawa, Mazovia, Polska careersinpoland Pełny etat

    Main Page / Jobs / Junior Operations Specialist in Customer SupportAirhelp is committed to making air travel fairer for all passengers. As a Junior Operations Specialist in Customer Support, you will be the friendly and helpful voice of our company, supporting customers throughout their claim journey via email, chat, and social media.Your main responsibility...

  • Fulfilment Operations Junior Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska Miinto Group Pełny etat

    About the RoleThis is an exciting opportunity to join our dynamic Freight & Fulfilment team as a Fulfilment Junior Specialist. As a key member of our team, you'll be responsible for managing various deviation processes related to order fulfilment, ensuring smooth and efficient resolutions.You'll work closely with carriers to resolve fulfilment issues and...

  • Operations Support Specialist

    4 dni temu

    Warszawa, Mazovia, Polska Amazon Pełny etat

    As an Operations Support Specialist at Amazon Key for Business, you will play a crucial role in enabling Key for Business (KfB) devices to provide Amazon customers friction-free authorized access to restricted spaces.ResponsibilitiesAssist in researching, resolving, and de-escalating customer issues and devices.Implement new information and procedures...

  • Expert Customer Support in Export Operations

    1 tydzień temu

    Warszawa, Mazovia, Polska TN Poland Pełny etat

    O2C Export Customer Service Specialist Job SummaryWe are seeking a highly skilled O2C Export Customer Service Specialist with Turkish expertise to join our team at TN Poland. The ideal candidate will have experience in O2C or Finance functions and possess excellent communication skills.Main ResponsibilitiesProcess customer orders and issue invoices.Analyze...

  • Technical Operations Support Specialist

    5 dni temu

    Warszawa, Mazovia, Polska MasterCard Pełny etat

    Job Title: Technical Operations Support SpecialistAt Mastercard, we drive innovation in the area of card processing covering both physical and digital space. We offer comprehensive payment solutions to banks, financial institutions, and non-traditional issuers (i.e. FinTech, retailers). Our mission is to deliver innovative and reliable payment processing...

  • Italian Language Customer Service Operations Lead

    2 tygodni temu

    Warszawa, Mazovia, Polska Wella Operations US LLC Pełny etat

    Become an integral part of Wella Company's success as an Italian Language Customer Service Operations Lead. As a Master Data Senior Specialist, you will be responsible for managing material, customer, and pricing master data in SAP ERP, ensuring seamless operations across Italy and Northern Europe Business Unit.Ambitious and Collaborative EnvironmentOur...

  • Danish Customer Support Specialist in Warsaw

    2 tygodni temu

    Warszawa, Mazovia, Polska TN Poland Pełny etat

    Social network you want to login/join with:Danish Customer Support Specialist in Warsaw, WarsawClient:Cross Border TalentsLocation:Warsaw, PolandJob Category:OtherEU work permit required:YesJob Reference:9fe32b85c088Job Views:6Posted:15.03.2025Expiry Date:29.04.2025Job Description:Take Your Career to the Next LevelWe're looking for a dynamic and...

  • Fulfilment Operations Junior Specialist

    2 tygodni temu

    Warszawa, Mazovia, Polska Miinto Group Pełny etat

    About Miinto GroupWe're the fastest-growing online fashion platform in Europe, connecting shoppers, boutiques and brands across 14 different markets. Founded in 2009, we're home to over 300 employees from more than 35 nationalities across offices in Copenhagen, Warsaw, Milan, Oslo and Amsterdam.Our mission is to empower the world's best-dressed people by...